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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
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28.4K ratings8,328 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,781-5,790 of 8,328 reviews
Apr 7, 2024
Disappointed Dishwasher
1 out of 5 stars review

New Scent Makes No Sense

As a Dawn user for many years (and a PG stock holder), I’m extremely disappointed with the new scent. It’s a sickening sweet smell and way too strong. Why mess with such an effective, successful product?! I’m seriously considering no longer using Dawn. It’s that bad!

Review from dawn-dish.com
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reply from Customer Care

Thanks for reaching out to Dawn and letting us know you're not a fan of Dawn Platinum Dish Soap with Fresh Rain Scent. We only want you to be happy and comfortable with your purchase, and do apologize that the fragrance of this bottle isn't working comfortably for you. Our Safety Team assures us that all who use Platinum with Fresh Rain scent, as directed, will be safe. However, you may have a unique sensitivity that requires you to stop using it. Please put the bottle in a safe spot in case you're asked to return it to us. We want to make sure you're feeling alright today, and hope you'll give us a call with an update. We'd also like to talk to you about our other Dawn dish soaps, to help you find a new favorite. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Aug 8, 2023
Barb807
1 out of 5 stars review

What’s that funky smell

This review is in general. Dawn I have come across so many people posting that Dawn makes their dishcloths and sponges smell bad funky. I never experienced it until recently. I couldn’t understand what was causing the funky smell around my sink. I change my dishcloth daily and put my sponge in the dishwasher so I know they are clean.. I used bleach in the sink and cleaned the garbage disposal but still smelled that nasty smell. Smelling the dishcloth after doing the dishes and it was so unpleasant. What is causing this issue? So many people are asking the same question. I use Dawn in a lot of different ways Dishes, laundry, spot removal, windows because it’s a great product but the after smell is just becoming too much for me. Any suggestions?

Review from dawn-dish.com
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reply from Customer Care

This doesn't sound like the experience we want you to have, so we're thankful you brought this to our attention. Please know our products go through strict quality checks to ensure they provide you with a successful dishwashing experience, so we'd like to provide some helpful info and see how we can help further. When dishwater is left standing, cooling down from hot speeds up the spoiling of food waste on dishes, it can cause a layer of smelly slime on your dishcloth. To clean a smelly dishcloth, launder the cloth in hot water and detergent with bleach. To prevent it from happening, try adding the dish soap to hot running water (115 Degrees F / 47 Degrees C), then swish the water gently to disperse the detergent throughout the water before adding dishes, and don't allow the washcloth to soak in dishwater. We hope this helps, and if we can assist further, we invite you to call us at (800) 725-3296.

Sep 16, 2024
JDough123
1 out of 5 stars review

Terrible new fragrance for dishes

I am so sorry I never write poor reviews, but I'm disappointed that I've heard the original scent is going to be discontinued. If I'm wrong about it being discontinued I will update my review. I have been a lifelong user of Dawn Dish Soap, 45 yrs plus. The main reason I stuck to this brand was the original left almost no smell, and as a kid it was advertised as good for the birds during oil spill cleanup, so a better more natural way to clean. When you ate food off dishes the food smelled like food. This new version leaves a smell on my dishes and hands, now when I eat my food all I smell is the fragrance. I guess I'll be sticking with it's expensive alternative of apple, which has less of a lingering perfume smell. Or I may need to find a new dish soap. Really hoping they change their mind and continue to carry the original version too.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear you didn't have the experience you expected, and assure you that we have many quality checks to ensure you get the best from Dawn. We wouldn't expect it to impart the taste of the product into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. It might help to know that cast iron and plastic items can absorb flavors. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd like to help you get the most from your dish soap, so when you have a minute, please get in touch with us at (800) 725-3296.

Oct 1, 2023
Notimpressed
1 out of 5 stars review

Horrible smell

Simply cannot tolerate the smell. Took me a couple of days to realize that it was actually the dish soap since I've used Dawn for years but the first time I used Dawn platinum. Not any more. Gave the two bottles I purchased away. The smell literally stays on the dishes. Will not buy again

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for leaving your feedback for us. We have many quality checks in place to make sure every product gives you the cleaning experience you expect, so we're glad you've reached out to let us know that wasn't the case. If certain items always pick up a scent, they might be worn to the point of being porous and can absorb scent if they soak too long. It might help to know that cast iron and plastic items can absorb scent in general. We'd love to help more with this, and gather some info for our Quality Team, so please call us at 1-800-725-3296 when you're able.

Jul 10, 2023
Robin
1 out of 5 stars review

Smelled like moldy perfume

I could not figure out where the offensive smell was coming from when washing my dishes. I thought it was mildew in my drain. I finally figured out it was this product. It smells different in the bottle than it does once it mixes with water and goes down the drain. The middle note of this fragrance is especially offensive, at least to my nose! The smell gave me an instant headache and sore throat. I thought there was mold or some additive in the water! Horrible. Felt like I was being poisoned. Sorry, Dawn, but that's the truth.

Review from dawn-dish.ca
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Jan 25, 2021
dinah21_6421
5 out of 5 stars review

This is the only dish soap that I have ever found that actually helps to clean greasy messes. It is also nice to use as a pretreatment for greasy laundry stains. I have also found another use for it that works. I mix about a tablespoon of dawn and white vinegar in a spray bottle and use it in the shower daily to prevent hard water stains and soap scum build up.

Review from influenster.com
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Nov 7, 2018
zuleyi
5 out of 5 stars review

This product is amazing for the removal of oil in the pots and pans and I love it. I buy it all the time and I just love that it leaves all my dishes looking nice and clean and most importantly grease free. Price is affordable and I will continue to buy this product

Review from influenster.com
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Mar 29, 2015
CarolAnn
5 out of 5 stars review

Dawn Platinum

[This review was collected as part of a promotion.] I have been using Dawn Platinum ever since it came out on the market. I especially love the Power Clean. This is truly a remarkable product. The cleaning power is unreal. No other dish detergent compares. A little goes a long, long way ! Really cleans the dishes fast with less scrubbing. I can put some in the dish water and immediately they are ready to wash....Hardly no scrubbing. Excellent on baked on food. Thank You for allowing me to do a review. This is the only dish liquid on the market today that I will purchase ! It's easy on my hands as well as being powerful !

Review from dawn-dish.com
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Jul 25, 2023
Holly267
1 out of 5 stars review

New smell 🤢

This was my favorite detergent and have been using it for years but the new scent is horrible and reminds me of a bathroom air freshener, I will have to find a new soap because I can’t handle the smell. The old scent was amazing and I’m sorry they changed it.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear the upgraded Platinum scent isn't right for you, Holly. We have a variety of Dawn options, so when you have a chance, please get in touch with us at (800) 725-3296, and we'll find the right one for you.

Sep 10, 2022
Lilly99
1 out of 5 stars review

Refreshing Rain Scent Is Strong and Unpleasant

I have used Dawn for a very long time. Recently I purchased two 825 ml bottles and much to my surprise found the scent had changed to something similar to those nasty bargain brand laundry detergents. I can't stand to use it. Of course I no longer have the store receipt so I guess I'm out of luck trying to get a refund. WHY ISN'T THERE A BIG LABEL ON THE PRODUCT STATING THAT THE SCENT HAS CHANGED????

Review from dawn-dish.com
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reply from The Dawn Team

Your satisfaction means the world to us, and we want to assure you that our products are thoroughly tested to ensure they meet our quality standards. Every bottle of Dawn should deliver the same grease cleaning power you expect. We did have a formula update, but we wouldn't expect these results because of it. Please call us at (800) 725-3296 when you have a moment so we can learn more about your experience.