Thank you for reaching out about the recent scent change to Dawn Ultra Original. We want to clear up some confusion regarding your Dawn Platinum with Refreshing Rain purchase, as the last scent change for this soap was in June, 2022. However, there was a name change to “Fresh Rain”, and this has led people to think this scent was recently changed, too. Overall, your happiness and safety are our goals, and your message makes us sad; we deeply apologize for your disappointment and irritation.. Our Safety Team assures us that all who use Dawn, regardless of the fragrance, should be safe and comfortable during use. It's possible you may have a particular sensitivity to these fragrances, and for your comfort and safety, we ask you to stop using both of these dish soaps. Your feedback will be shared with the rest of the Dawn Team, too.. We hope you’ll remember the thorough clean Dawn provides, and consider giving a different version of our products a try. In our Dawn Free & Clear Line, we have two options available. One is Fragrance Free and the other has a light Lemon scent. It would be our pleasure to help you give one of these dish soaps, or another one a try. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Your loyalty over the years is extremely appreciated, Chris. Please know your safety is our number one priority, so we're truly sorry to hear about your experience with the new Dawn scent, and we hope you're feeling better. It sounds like you've discontinued use, which is what we would've recommended. We'd like to learn more details to share with our Safety Team and help find a hand dishwashing soap that works for your needs, so please give us a call at (800) 725-3296.

We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

We understand that there have been recent changes in the scent of Dawn, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Thank you, JoanneK, for sharing your feedback on Dawn Platinum Dishwashing Liquid in the Refreshing Rain scent. So we can help you with this and also gather a few details off your bottle to share with our Quality Team, please call us at (800) 725-3296.

We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know what you think. We have a variety of scent options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find the right one for you, as well as get more information to share with our Quality Team.

We're so sad to learn this, as it's not what we expect. Our Dawn Platinum Dishwashing Liquid Dish Soap, with Refreshing Rain fragrance, should be performing better than ever, since we recently improved the grease and grime fighters, making it easier, and quicker, to break down mess. We'd be happy to talk with you about this, and help you out. Give us a call at 1 (800) 725-3296. We're by our phones from 9 AM to 6 PM, EST, Mondays through Fridays.

We appreciate that you've been loyal to Dawn, and are very sorry you're disappointed with the change in scent, SJP25. Extensive research and consumer testing goes into our products to create appealing features with the grease cutting power you know and love. We realize that preferences can vary from person to person, we hope you'll consider trying one of our other versions of Dawn. The last thing we want or expect is for you to experience queasiness while using our product, and we take your report very seriously. Our Dawn Team would like to learn more details of your experience to further help with this. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.