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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
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28.4K ratings8,328 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,461-5,470 of 8,328 reviews
Jan 6, 2025
Leslie2025
1 out of 5 stars review

New "Clean Scent" Ultra SMELLS AWFUL!

Dawn Ultra New Clean Scent smells absolutely awful! I've been using Ultra for YEARS, and have been very satisfied. I've read a lot of complaints from other customers who also find this scent overpoweringly terrible, and akin to a cheap perfume. WHY change it? And more to the point, why does it need a fragrance at all? If the product is effective, which it is, there is really no need to add some fake fragrance. There should never be any trace of a chemical fragrance left on clean dishes or hands after washing the dishes! Has this New Clean Scent completely replaced the Original? I certainly hope not!!! I'll have to find a different product!

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear that you're unhappy with the scent of your Dawn Ultra, Leslie! We do extensive research and testing when we create our products to make sure they meet the needs/preferences of our consumers, and provide an effective clean every time when used as directed, so please know that this isn't the experience we want you to have when using Dawn, and we value your input greatly. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers. To remove the scent from your dishes, soak the items in hot water with some distilled white vinegar added to it, or if they're dishwasher safe, pour some vinegar into the bottom of the dishwasher and directly into the dispenser, then run them through the machine. It may take a couple of cycles, but the smell will come out. Additionally, you can rewash your hands with mild hand soap to remove the scent. Your satisfaction means a lot to us, and we hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd love to help you find the right product for you and assist further with this. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Jul 23, 2023
JoanneK
1 out of 5 stars review

Stinks

I love its cleaning power but the new scent stinks. Like many other reviewers, I will have to find a new product because I can't stand the offensive odor. Please make the original scent available. Remember "New Coke"? Lesson: Don't mess with perfection.

Review from dawn-dish.com
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reply from Customer Care

Thank you, JoanneK, for sharing your feedback on Dawn Platinum Dishwashing Liquid in the Refreshing Rain scent. So we can help you with this and also gather a few details off your bottle to share with our Quality Team, please call us at (800) 725-3296.

Feb 3, 2023
Barb M
1 out of 5 stars review

Terrible smell

I bought the Dawn Platium 4x 14.8 size this week and omg...the smell is terrible..say smells like rain...Now I am 74 so picture the perfume my mother's age would have worn...The first time I used it I almost gagged. smells like "old ladies perfume.I would recommend Dawn to anyone but this one NO WAY....I had to throw it away.....

Review from dawn-dish.com
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reply from The Dawn Team

We are sorry that you aren't enjoying the Refreshing Rain scent, Barb. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Mar 15, 2024
Eric
1 out of 5 stars review

Disgusting new smell

Unsure of who decided to change the scent and who agreed to it, the whole departments should get fired. The new scent smells like a cheap overpowering laundry soap, too strong and too “cheap”. Make a new scent? Sure! But don’t discontinue the original accent.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to learn the recently updated scent of Dawn Ultra with Original Fragrance isn't making you happy. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product. We're so sorry for the inconvenience and dissatisfaction you may be experiencing. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. Know your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.

Jul 10, 2023
Robin
1 out of 5 stars review

Smelled like moldy perfume

I could not figure out where the offensive smell was coming from when washing my dishes. I thought it was mildew in my drain. I finally figured out it was this product. It smells different in the bottle than it does once it mixes with water and goes down the drain. The middle note of this fragrance is especially offensive, at least to my nose! The smell gave me an instant headache and sore throat. I thought there was mold or some additive in the water! Horrible. Felt like I was being poisoned. Sorry, Dawn, but that's the truth.

Review from dawn-dish.ca
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Feb 27, 2021
cdavall08
5 out of 5 stars review

 I will only use Dawn Platinum as a dishwashing liquid, nothing else. I tried it a few years ago, and it is a superior product to anything that I have used in the past. I will only use this product from here on out. It works great at tough grease and grime and helps to loosen burned on food, which sometimes happens to all of us. Anything that can't go in the dishwasher can easily be tackled by Dawn Platinum. 

Review from influenster.com
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Apr 11, 2023
Shelka
1 out of 5 stars review

Horrible new scent

I’ve used Dawn my entire life. The new scent, Refreshing Rain, of Dawn Platinum is horrible. The scent is so awful that I will be giving this bottle away and changing to a different brand. Add new scents, but please keep the light original scent that so many of us have loved.

Review from dawn-dish.com
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reply from The Dawn Team

Thank you for taking the time to share your experience. We're so sorry to hear you didn't enjoy the Refreshing Rain scent, and you can be assured that we're passing your feedback along to our team. With our many quality checks, we want every bottle to meet both our high expectations, and we're glad you let us know. If you'd like to give us a call at (800) 725-3296, we would be happy to help you further.

Nov 15, 2023
Debbie
5 out of 5 stars review

great product and price

Walmart has made my life so much better by offering delivery services online or being able to go pick up my items at the store and or in store shopping but you cannot beat the deals on Walmart's prices especially for laundry soap and my Dawn dish soap and it's the only place I shop.. but this Dawn Platinum is the best it works for your dishes washing walls and keeping fleas off your animals 😬

Review from walmart.com
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Jun 3, 2023
Lucster
2 out of 5 stars review

Overpowering Perfume - Horrible, really.

The "Fresh Scent" is so overwhelming that I may never buy this product again. Why take something that works so well (the best dishwashing liquid ever) and completely ruin it by making it smell like a 15 year old boy who just bathed in Axe Body Spray?

Review from dawn-dish.com
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reply from Customer Care

We truly appreciate your review, Lucster, as it shares your thoughts very well. Please know, we apologize for this experience, and want to help you have a great time in the dishpan. Please, give us a call when you have a moment, so we can help you purchase a Dawn Platinum Dishwashing Liquid with a fragrance that pleases you. Our number is 1 (800) 725-3296. We're answering calls from 9 AM to 6 PM, EST, Monday through Friday, from 9 AM to 6 PM, EST.

Oct 4, 2022
bbwpl
1 out of 5 stars review

Stinks!

We’ve been happy with Dawn Platinum for quite awhile. No longer! Can’t have such a strong and nasty smell in our kitchen, not to mention in our dishwater and on our dishes. The old smell wasn’t great, but we buy dish soap for its cleaning power, not its perfume. Can’t get past the smell of this stuff, though, so unless and until you fix the stink problem we’re ex-fans.

Review from dawn-dish.com
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reply from The Dawn Team

We never want fans of Dawn to become ex-fans. We're sorry you're having this experience. Please know that while we understand that scent preferences are very subjective and personal, we're going to let our teams know how you feel. In the meantime, don't forget that Dawn has several versions and scents to please you. If we can help you find one you'll love, give us a call at (800) 725-3296.