Thanks for reaching out to Dawn and letting us know you're not a fan of Dawn Platinum Dish Soap with Fresh Rain Scent. We only want you to be happy and comfortable with your purchase, and do apologize that the fragrance of this bottle isn't working comfortably for you. Our Safety Team assures us that all who use Platinum with Fresh Rain scent, as directed, will be safe. However, you may have a unique sensitivity that requires you to stop using it. Please put the bottle in a safe spot in case you're asked to return it to us. We want to make sure you're feeling alright today, and hope you'll give us a call with an update. We'd also like to talk to you about our other Dawn dish soaps, to help you find a new favorite. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry that you felt physically ill when using our Dawn Platinum dishwashing liquid with the Fresh Rain fragrance. Our products are tested to be safe when used as directed, and your safety is our highest priority. Because you experienced sensitivity, we recommend that you discontinue use. We hope you'll consider trying another version of our dish soap, such as our Dawn Free & Clear EZ-Squeeze Fragrance-Free. We take your report very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We appreciate that you've loved Dawn, Boehmkj, and are sorry you're disappointed with the new Fresh Scent. Extensive research and consumer testing goes into our products to create appealing features that we hope loyal Dawn fans like yourself will love. Feedbak like yours is very important to us, and we've passed along how you dislike the new scent. If you would prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your satisfaction matters, and we'd like to gather a few details from you to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry to learn you're not enjoying the slight increase in the perfume level we brought into our hand dishwashing soaps in February, 2022. Please know, your satisfaction is incredibly important to us, and we'd be happy to talk further with you about this. It would be our pleasure to help, as best we can, to make this right; give us a call at 1 (800) 725-3296, between 9 AM and 6 PM, EST, all Mondays through Fridays. Call at your convenience.

We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know what you think, Ann. We have a variety of scent options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find the right one for you, as well as get more information about your experience to share with our Quality Team.

We appreciate that you've used Dawn for years, and are sorry the Fresh Rain scent is giving you migraines. Extensive research and consumer testing goes into our products to create appealing dish soap options, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use of this fragrance. We offer a variety of product versions, and would like to help a loyal Dawn fan like yourself find another Dawn dish soap version you can love. Our Team would like to further assist you, and ask that you please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.