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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars28.4K ratings8,328 reviews
  1. 5 stars89% (25.4K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (385)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,201-5,210 of 8,328 reviews
Jul 21, 2024
Chris12
1 out of 5 stars review

Very disappointed

Used dawn for years because it was the only soap with a scent that I could tolerate. Now that they've "updated" the scent I can't stand it. It makes me physically ill. According to dawns website there aren't any free and clear unscented products in my area (metro MN) either

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Your loyalty over the years is extremely appreciated, Chris. Please know your safety is our number one priority, so we're truly sorry to hear about your experience with the new Dawn scent, and we hope you're feeling better. It sounds like you've discontinued use, which is what we would've recommended. We'd like to learn more details to share with our Safety Team and help find a hand dishwashing soap that works for your needs, so please give us a call at (800) 725-3296.

Sep 14, 2022
scoot
1 out of 5 stars review

Refreshing Rain Scent is AWFUL!

I have used Dawn for decades. I started using the Platinum when it first came out. I just grab a bottle at the store and go. A couple months ago, I got a new bottle. First time doing the dishes the smell was terrible! I thought I had grabbed the wrong bottle. I looked and it was the Platinum, but I noticed the scent on the bottle was different. Refreshing Rain is similar to Fresh Scent so I didn't notice it. I went to several stores looking for the plan Fresh Scent and it is no where to be found. I see on Dawn's website it is not even listed anymore as an option. I'm extremely disappointed in this changed. The smell is way to storage and overbearing. I will have to go to another brand of dish soap.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We are sorry you didn't enjoy the smell of Refreshing Rain, Scoot. We will be sure to pass this feedback on to the rest of our team. We had a formula change in February, but we wouldn't expect this to result from it. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Jul 11, 2024
Alphamom2013
1 out of 5 stars review

Unsatisfactory!

Very displeased with this new Dawn, not only did the scent change but the whole formula. It doesn't clean the same and it doesn't clean well. The new "Original Dawn" which is no longer "original" doesn't cleanse or rinse off well at all. Leaves a residue on dishes and you can taste the soap even after several rinses.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're so sorry you're unhappy with our dish soap, Alphamom2013. Extensive research and consumer testing goes into our products to create appealing features and the grease cutting power you know and love. Our products go through stringent quality controls to ensure each meets our high standards. For the best results usingDawn dish soap, add about 2 tablespoons of dish soap to the sink, then add water that’s 105-115°F. You should wash promptly and rinse thoroughly, as our soap is not intended as a long term soaking solution. We wouldn't expect Dawn to impart a taste into food, however, if the soap isn't completely rinsed off, or if the dishes have become porous, this can occur. We take your satisfaction very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Dec 30, 2022
Sapphire83
1 out of 5 stars review

Horrible smell

I’ve always used Dawn products and they have been great. I love the Dawn Platinum Original Scent, but the new Rain Scent is horrible. It smells very bad and dries out my hands. I feel like it’s very thick compared to the original. I think it might be time to start looking for a new dish soap.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We are sorry to hear you are not enjoying the Rain Scent. We did have a formula upgrade in February 2022 but would not expect this to be a result of it. Our products go through many quality checks to ensure they get to you with the best results, so we are sorry this wasn't the case with your recent purchase. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Jun 9, 2020
YvonneMac
5 out of 5 stars review

6034932891

I've always loved using Dawn on my dishes. I wouldn't use anything else! I also use it in the laundry room on grease stains on clothes and recently I found another great use for it. Dog's saliva will stain their white coat, well I've found that with some work, Dawn will remove that stain too. Thank you Dawn!!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Dec 27, 2022
ceeann
1 out of 5 stars review

Smells yucky

I always buy Dawn dish soap (30-40 years). I started using Dawn Platinum for the grease cutting. But, this last bottle I just bought smells horrible. I was raised on a farm, so am used to bad smells. So I started to smell the other dish soap brands to find something else. After checking out other brands, I found Grove lemon, it smells better and WORKS better than your updated Dawn, and is better for you.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we will be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Mar 14, 2024
Jen208
1 out of 5 stars review

Never buying this product again as-is

In a time when American consumers are becoming more conscious of the harmful chemicals present in their daily products and are moving away from those things, here comes Dawn with a brand new chemical-smelling perfume additive. What a poor choice for this company. The odor irritates my asthma and made my face itchy when I touched it after having used this soap to wash the dishes, so if this is what I can expect from a product that's been a staple to generations, I won't be using it anymore.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent, Jen208. Consumer safety is our highest priority, and all our products are tested to ensure their safety when used as directed. So based on what you described, we'd certainly recommend discontinuing any further use. Please give us a call so we can gather more information on your bottle and help you. Our number at Dawn is (800) 725-3296.

Oct 15, 2018
camilynk
5 out of 5 stars review

I love the smell of this dish soap. I recommend dawn and any dawn dish soaps because not only do they clean your dishes and smell good you can use some of them for your dogs or other animals. Call dawn if you have any questions before you use it on your animals. I definitely recommend.

Review from influenster.com
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Dec 12, 2022
RNJenn
2 out of 5 stars review

Terrible New Scent

I switched over to Dawn Platinum because of the awesome scent and quality job. However, the most recent bottle I bought, the scent is horrendous. Please bring back the original scent. I will not be buying this any more because of the new awful smell.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

Thanks for sharing this with us. Your comments will help with our research, and you can be assured we are sharing your thoughts with the rest of the team. We did have a formula updated in February 2022, but we wouldn't expect this to result from it. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Mar 15, 2024
displeased27
1 out of 5 stars review

AWFUL SCENT

I hate this new scent so much. It’s unpleasant and overpowering, and the perfume takes longer to rinse off of dishes than the old formula. I don’t want the things I EAT AND DRINK OFF OF to taste like perfume. I will not buy Dawn anymore if they keep this new scent.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear you didn't have the experience you expected, and assure you that we have many quality checks to ensure you get the best. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We wouldn't expect Dawn to impart the of the product taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. It might help to know that cast iron and plastic items can absorb flavors. We recommend making sure not to soak porous items; wash immediately and rinse thoroughly. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.