Rowdy, we're very sorry this is happening to you. Hard water and minerals cause that cloudiness that happens on glassware. The minerals leave a deposit on the glass, and hard water doesn't rinse soap from the glasses as well as soft water. We'd like to explore this a little further for you. When you get a moment, could you phone us at (800) 725-3296.

We're very sorry you're having this experience. While we completely understand that fragrance and scent preferences are very subjective and personal, we'll make sure to pass your comments on to our teams and let them know how you feel. In the meantime, if you have any questions or if we can help you further, please give us a call at (800) 725-3296.

We're so sad to learn you're not a fan of the slight perfume increase we introduced to Dawn Platinum in February, 2022. At this time, we also updated the formula, helping dissolve everyday grease and tough messes more quickly and easily. It would be our pleasure to help you give another version of Dawn at try, call 1 (800) 725-3296 to talk with us. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

We're very sorry you don't like the scent of our Dawn Platinum Refreshing Rain. We completely understand that scent and fragrance preferences are very subjective and personal, which is one of the reasons why we offer so many different scents of Dawn. We appreciate your input and will definitely let our teams know how you feel. If you have any questions, or if we can help you further, give us a call at (800) 725-3296. We're here to help.

We're sorry to hear that this was your experience. We can assure you that our Dawn Platinum has been thoroughly evaluated to be safe when used as directed, and we also have many quality checks in place to ensure that you can get the best possible results with it. We'd like to mention that while we did change the name from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain back in February, no changes were made to the scent. As well, we haven't made any recent changes to the formula. We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. If you'd prefer a different scent, we hope that you'll give another Dawn version a try. You can find our lightest scent in our Dawn Free & Clear. We'd also like to learn more and gather some details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

Thanks for sharing your experience with our Dawn Platinum Refreshing Rain. We want you to know we do everything we can to ensure that our products are safe and effective, so we appreciate you letting us know about this. We understand scent preferences and experiences can vary for each individual, so we understand your concern and will be sure to share your feedback with our Quality Team. In the meantime, so we can gather some more info, and provide any assistance we can, please give us a call at 1-800-725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We are sorry to hear you are not enjoying the Rain Scent. We did have a formula upgrade in February 2022 but would not expect this to be a result of it. Our products go through many quality checks to ensure they get to you with the best results, so we are sorry this wasn't the case with your recent purchase. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.