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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars28.4K ratings8,320 reviews
  1. 5 stars89% (25.3K)
  2. 4 stars6% (1,635)
  3. 3 stars1% (383)
  4. 2 stars1% (178)
  5. 1 star3% (850)

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Showing 5,141-5,150 of 8,320 reviews
Jun 23, 2023
Caroline
3 out of 5 stars review

New scent is yuck!

I love Dawn dish soap and have used it for years but the last bottle I bought at Sam's has a new fragrance and it's overpowering. I don't want my dishes to smell like perfume and it lingers on my hands after I've rinsed and rinsed. I won't be buying it again.

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reply from Dawn

Thank you for your review, Caroline. We're sorry to hear you didn't enjoy your last bottle of Dawn. With our numerous quality checks, we expect every bottle to meet our high quality standards. As a long-time customer, your satisfaction and feedback matter to us, and we'd like to see how we can help. Please give us a call at (800) 725-3296 when you have a moment.

Sep 9, 2022
Pen
2 out of 5 stars review

Not the same

Have used Dawn for years with great results but the last couple of bottles have been runnier and not as good as previous bottles plus the price has increased. It has become a bargain basement product with a premium price. Will be switching to something else for future use.

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reply from Supplier Response

The viscosity of our hand dish soaps has not changed, Pen, and we're sad to learn the last couple of bottles you picked up up seemed thinner than usual. Sometimes, this happens if the bottle went through an extreme temperature change. If this happens, usually the soap will return to this regular thickness, but if it doesn't, it can affect the performance of the soap. We hope you'll give us a chance to make this right. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296; call when you can.

Oct 29, 2022
Calipatty
2 out of 5 stars review

Smells Nasty.

This new scent smells nasty. I was trying to figure out what it smells like to better explain. To me it smells like a topical cream a doctor would prescribe. It cleans well and all but that smell is not pleasant. 🗣Dawn please bring back the original scent. We’re waiting. ⏰⏰⏰⏰

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reply from Supplier Response

You should only enjoy washing your dishes with Dawn Platinum Dishwashing Liquid Dish Soap, with Refreshing Rain scent, Calipatty. We're saddened to learn our newly intensified scent isn't bringing you the same happiness our cleaning does; we'd be happy to talk with you about your experience, and help as best we can. Give us a jingle, from 9 AM to 6 PM, EST, any Monday through Friday. Our number is 1 (800) 725-3296.

Nov 25, 2022
Kay54
1 out of 5 stars review

New formula has unpleasant odor

Always used Dawn liquid but I cannot stand the new refreshing rain scent in the 4x platinum formula. I always keep a supply of Dawn on hand but now find myself with 3 big 90 oz bottles of the stuff that stinks like stink bugs whenever I use it, it is nauseating to me. Whatever we’re the Dawn people thinking with this scent, they missed the mark big time. Can no longer recommend this product.

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reply from Supplier Response

Please know, Kay, there's nothing more important to us than your comfort and safety. Reading your review of your Dawn Platinum Hand Dishwashing Soap, with Refreshing Rain scent, makes us sad. All our products use the highest quality ingredients, and are reviewed, making sure they meet our high standards. We hope you'll give us a phone call, at 1 (800) 725-3296, any Monday through Friday, and tell us more about this. We're taking calls from 9 AM to 6 PM, EST.

Oct 18, 2023
Heather
1 out of 5 stars review

Allergic to the new scent

I bought this and didn't notice it wasn't the original, after 2 days of sneezing my head off in the kitchen I realized it was the dawn. I hadn't done dishes for a day and as soon as I opened it the sneezing started. Wish those out there that are sensitive to scents that Sam's would put something on the shelf at the store to let people know it's a new scent.

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Oct 21, 2021
tjbuck25
1 out of 5 stars review

Dawn let down

My husband passed 5 years ago so I decided to sell our camper in march of this year. I had almost a full big bottle so I used it. The new stuff Dawn Platinum 4x power isn't no where as good as the original Dawn from about 6 years ago. I about to start looking for a new brand. My Dawn from the camper was way thicker also. I'm so sad about changing to a different brand.

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reply from Supplier Response

We always want you to have a great experience with our products, no matter which version you choose, so we're disappointed to hear about your recent experience! We'd like to gather more details off of that bottle so we can further help with this, so please give us a call at (800) 725-3296 when you have a moment.

Jan 6, 2023
Newy
5 out of 5 stars review

Cuts grease

I’ve used Dawn since I was a little girl helping my mom wash dishes. That was over 35 years ago and it’s still the only soap I buy at home. A little goes a long way. The only negative thing has nothing to do with the product. The shipping department did a very poor job packaging the product. They put in a bag and added some brown filler that wasn’t enough padding. The box was in tact, but the bottle busted and leaked in the bag. There should be better quality control in shipping.

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Sep 5, 2022
user1234
4 out of 5 stars review

Does it's job but the scent changed

The soap does it's job at removing grease and cleaning your dishes but the most recent bottle I purchased has a different scent. It smells like really inexpensive perfume and it's not a great scent it's actually made me reconsider if I'm going to keep purchasing this item.

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Feb 16, 2025
Dee
1 out of 5 stars review

FORMULA CHANGED 😡😡😡

This formula is completely different, they want us to believe it was just the scent but its now super runny and not as effective at all. The absolute worst thing about the change is definitely the smell as EVERYBODY is mentioning. Returning and switching brands! DAWN, yall had a great run but I believe you ended yourselves with this mistake.

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reply from Dawn

We're sorry to hear that this has been your experience with our Dawn Platinum, as we do have strict quality checks in place to ensure that our products reach you in the best possible condition. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was only a name change. As well, we've made no recent changes to the formula. We'll make sure that your feedback is shared with our team, and we do recommend giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.

Nov 1, 2023
LW
1 out of 5 stars review

Stinks

My husband got this thinking it was the original DAWN. It smells so chemically. I can't stand the smell. It lingers in the plastic storage containers, even though they are rinsed well. So disappointed in this product. It would probably be great in a work shop or garage but the smell is too much for the kitchen

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