Thank you for sharing that your Dawn didn&#39;t help remove grease from your dishes effectively, Mike. We strive to provide you with the squeaky clean dish experience you know and love by performing extensive quality checks on our Dawn products. <br /><br />The reduction in cleaning effectiveness of your Dawn Platinum Fresh Rain can sometimes be a result of water temperature being too low. We recommend ensuring the water you are using is around 105 to 115°F. Another factor can be is if you live in an area with hard water, and you may have to use more dish soap to provide you with a more effective clean. We&#39;d like the opportunity to learn more about your experience, and would appreciate you giving us a call at (800) 725-3296.