We only expect your delivery will be in pristine condition, Martha, and are sad to learn the top of your Dawn Platinum Dishwashing Liquid Dish Soap, with Refreshing Rain scent, was damaged. We hope you'll give Sam's Club a call, and tell them about this. Their number is 1 (800) 746-7726, call when you can.

We’re very sorry you’re unhappy with the scent of your Dawn Platinum Refreshing Rain purchase, Tae. Our products are designed after doing extensive research and consumer testing to create features that we think our consumers will love. We understand that preferences vary, so we appreciate you taking the time to share your thoughts with us. We always take consumer feedback into account when creating or redesigning our products, and we&#39;ll be sure to share your feedback with our team.<br /> <br />We offer many other scents, and we would be happy to help you find another one of our products that best meets your preferences. To help us do so, we&#39;d like to gather more information about your experience to share with our Quality Team. For further assistance, please give us a call at (800) 725-3296.

We&#39;re sorry to hear this, Debby. When you have time, please get in touch with Sam&#39;s Club at 1-888-746-7726, so they can take care of this for you.

To get the best assistance with this matter, please reach out to the retailer directly by giving them a call at 1-888-746-7726.<br /><br />