We always want our rolls to be able to tackle any mess after undergoing extensive quality tests, so it makes us sad to hear you aren't seeing the quality we expect. Your loyalty means the world to us, and we'd love to see how we can help. So we can learn more about your rolls, could you give us call when you have a moment? Our team is standing by, and hope to hear from you soon. 1-800-926-8689

Your great loyalty to Bounty certainly means the world to us, and we're sorry to hear that you're having this experience. We do have strict quality controls in place to ensure that our paper towels reach you in the best possible condition. As well, we certainly appreciate this feedback, and we'll be letting our team know how you feel. We'd like to mention that we did upgrade our paper towels in February 2021, and they're now designed to trap and lock messes even faster. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 926-8689 when you're able.

We're sad to hear the last couple of times your picker-upper towels felt different, Cooper. We certainly want to help you with your chores, so you may be happy to know we haven't made any changes to how we check our products. While we share this with our Quality Team, we'd liked to see what may have happened and give you a pick-me-up moment. So give us a call to help at (800) 926-8689.

We truly appreciate your loyalty, and please trust that we're working hard during these times to make it available in your favorite places to shop. We hope this puts your mind at ease, and if you have further questions, please don't hesitate to give us a call at (800) 926-8689.

The incredible loyalty that you've shown Bounty throughout the years is certainly very much appreciated, Rosy, and we're sorry to hear that this has been your experience. We can assure you that our paper towels go through many quality checks to ensure that you can enjoy the best possible results with them, and we'll be sure to let our team know how you feel. In February 2021, we did upgrade our paper towels to trap and lock messes faster than ever before. As well, we introduced a new emboss. We'd be happy to look into this further for you, so please give us a call at (800) 926-8689 when you have a moment.