Thanks for reaching out and we're sorry to hear of your experience. We expect the Scrubbing Bubbles® Mega Shower Foamer to power through tough soap scum and grime with ease leaving a brilliant shine on your bathroom surfaces. As this wasn't the case, we'd like to talk further to be able to best assist. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23010000. We look forward to your call! – Mindi, SC Johnson Consumer Care

Thank you for letting us know. We're sorry to learn about your experience with this. We want to chat further and make this right. Please give us a call at 1-800-558-5252 on weekdays between 8 a.m. and 5 p.m. CT. Your reference number is 22727782. We hope to hear from you soon! – Brooklyn, SC Johnson Consumer Care