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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Oct 8, 2020
Kim W
5 out of 5 stars review

Verified Purchase

Finally a great bed

We bought a very expensive tempurpedic mattress and had a nightmare experience with it, finally got rid of it and tried a Saatva. It was like sleeping on sand sacks on top of card board. We tried the purple and finally found the bed that was just right. Very happy with it.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jul 6, 2016
James C
3 out of 5 stars review

Verified Purchase

Wished it was right for me

The Purple mattress was not a match for me. I have chronic lower back pain and my lower back felt great sleeping on this mattress, I would wake up with no lower back pain. That being said I also sleep on my side and I have really wide shoulders so I would wake up with pain between my shoulders and a headache. Purple has excellent custermer service. I think this is a great company and I was really sad that this mattress did not work out for me.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 9, 2018
Heather R
5 out of 5 stars review

Verified Purchase

Finally a great night's sleep

Our daughter recommended the Purple mattress. She is a nurse and she said that she no longer suffers from back pain since she bought one. We did our research and decided to purchase one because of recent back surgery for my husband. Our Purple mattress was delivered last night and we were curious to see if it lived up to what we read online. The queen size frame did not have the nuts, bolts, and connections necessary to secure the two pieces together. The installation crew didn't have the pieces in their truck so I made the decision to set up the bed without the connection. It seems fine but I will contact the company for the missing parts. The pillows, mattress cover, and sheets arrived a week prior to the delivery of our mattress. I love the pillow because I sleep on my stomach and I no longer wake up with a stiff neck. My husband doesn't like the weight of the pillow because he can't scrunch it up like other pillows. The sheets and mattress cover fit better than any others I have had. They are super soft and stretchy making them very comfortable. We are still waiting for delivery of two seat cushions which are on our invoice. Again I will need to contact Customer Service about them. As for the mattress, we ordered the new mattress (#3) because my husband sleeps on his side. Last night we both slept without discomfort for the first time in months. The mattress actually does mold to our bodies without overheating. It supports my husband's back which is still recovering from major surgery two months ago. We can't ask for more than complete comfort throughout the night and no aches and pain in the morning. We highly recommend the Purple mattress to anyone looking for a great night's sleep.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 11, 2018
Trevor b
4 out of 5 stars review

Verified Purchase

Late delivery

So here it is in short.... I ordered my mattress on Dec 3rd and within days received the bed frame and sheets I also ordered. My mattress however did not arrive until Dec 27th. Personally I love the mattress but think a 24 day delivery schedule was a bit too long. As for the mattress comfort. Frankly, it's amazing!!!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Dec 6, 2017
Ferdnando C
3 out of 5 stars review

Verified Purchase

Different feel, too cold, not for us

At first, we were incredibly excited to receive our purple mattress. Now, after one month, we will be seeking a return. Pros: -Super quick shipping and easy setup -Good support overall -Competitive price Cons: -Way too cool, even with flannel sheets I would shiver -I am a stomach sleeper and my arms would routinely be asleep when I awoke -My wife is a side sleeper and now has new pains in her hips and shoulders Overall this bed is different and may be worth trying out. However, we will be looking elsewhere.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Nov 15, 2018
Adam P
3 out of 5 stars review

Verified Purchase

Bed is great, customer service not so much.

First and foremost, I love the purple bed. It's very comfortable and keeps me cool at night. I've even stopped having back pain in the morning which was a pleasant surprise. Customer service though is not good. The people are nice but it takes forever to get a response by email and on the phone is like pulling teeth. Get the mattress but be prepared for some frustration from the company.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 16, 2018
Tiffany B
5 out of 5 stars review

Verified Purchase

The best. I love it.

I love this bed. I love it I love it I love it. I am usually a side sleeper but with this bed I have been sleeping like everyway. The moment I get on this bed I am out like a light. It's guven me the best rest I have had in years. I battle lupus so there are days where I am fighting through muscle fatigue or joint paint. When I have the days and I go to sleep on this mattress. I wake up in a better state. Love it!!!! Thank you purple!!!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Apr 5, 2020
Margie O
1 out of 5 stars review

Verified Purchase

Not Happy

My husband likes the mattress; however, I hate it. The first problem was when no one at Mattress Firm informed us that we would need the Purple Mattress Protector instead of using our normal mattress pad. The bedding bunches up under you if you don't have the protector and you really can't use your mattress pad. The protector cost about $100 even though it probably cost about $5 to make because it's very thin. The second problem was that my feet were always cold even though I had extra bedding (down) covering my feet. So we bought an electric blanket for another $100. The third problem is that our covers are always shifting one way or another even though this never happened before. It takes me twice as long to make the bed in the morning as it used to because I have to realign the bedding. I also don't like the mattress because it's too soft. I feel like I'm always sleeping in a hole and it takes a lot of effort to turn over. Even though he likes the mattress, my husband agreed that we could return it but now the stores are closed because of Covid-19 and the warranty period will expire before they open back up. Now we are probably stuck with it. My recommendation to anyone thinking about buying this extremely expensive mattress is to think twice because it isn't worth it.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 9, 2017
James H
5 out of 5 stars review

Verified Purchase

Great sleep

I had a great bed before, or so I thought. It was time to upgrade from Queen to King, so I ordered a Purple. I never realized how hot my old foam mattress got. While the foam offered a more immediate feeling of comfort, the Purple is comfortable, but more importantly improved my sleep quality greatly.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Apr 26, 2021
Pamela M
4 out of 5 stars review

Verified Purchase

Verdict is still out

We are still adjusting to our mattress.We are happy with the construction and ease of set up. It hasn't been an overwhelming positive experience so far. I am happy that the mattress is cooler and am impressed with the texture not being an issue. I am just not sure that it is relieving my back pain as much as I had anticipated from reading the reviews of other individuals. We are open to continuing with our mattress and hoping to become completely happy within the next few weeks.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137