My husband and I both think it is not comfortable enough to firm and not very soft. I've also had several family members tell me the same thing when they laid on the bed. It's not what I thought it would be. I think the return policy might be great but I'm still waiting on confirmation to return the mattress.

Okay.. so first off I was very excited to buy this mattress from the moment I saw commercials and that it used actual structural engineering to create a supporting bed. When I got it this morning and layed down for the first time my back ached a little on the bed and I was having second thoughts.. BUT, after playing around with the powerbase settings (that I couldn't resist) and finally settling in I decided to try and take a nap even after a full night's rest.. THIS IS WHERE THINGS GET CRAZY... I fell asleep shortly and had the craziest dream. Dream within a dream actually. I was 2 levels deep in the dream realm but then woke up from one. After about 10 minutes on the dream timeline I was walking around and met some of my friends. I realized that they were in my dream and proceeded to tell them because that dream was crazy vivid on its own. As I was telling them this dream I had DejaVu, still physically asleep here on Earth. The rest of the dream was completely lucid after that awakening and was extremely vivid. I just woke up for real about 30 minutes ago and had to come straight here and tell you all. This bed is the real deal.

Being a side sleeper, I have started to experience pain in my hips when I am asleep. Seeing advertisements that the purple was sleeping on a cloud, I had high hopes that this mattress would be the answer. Sadly, it wasn't. The mattress is a bit firmer than I anticipated and now I can add back pain to the list of discomfort. I will be returning this. On a positive note, the sheets are AMAZING!! Additionally, the customer service is TOP NOTCH!!

Probably like most other people out there in the ether, I decided to make the leap forward and purchase a bed online. I first found out about online beds through a Casper ad. After doing some research online I soon discovered the wide variety of online bed retailers. After careful consideration I decided to purchase the purple bed. Since day one I have been sawing logs on my new purple mattress!!! This is totally worth every penny!!!!!

I really don't know how to explain this mattress, but it's unlike any mattress I've ever owned. I have a lot of back and hip problems and I always wake up in pain and of course very stiff. This is my third mattress in 5 years and probably my last. This mattress is so squishy and soft I literally can't wait to go to bed! My back and hips feel so much better and I move a lot less throughout the night than with any other mattresses I've ever had. It forms to your body and any pressure points. And just for context I sleep in every position (stomach, back and side) and it is comfortable in everyone of those positions. All and all I am in love.

Bought the purple mattress after talking to a friend that had a sleep number then switched. I had tried a foam mattress yrs ago and wasn't sure what to get. Read up on the purple mattress and bought it. As soon as I layed down on it I knew it was different. I built a box on my bed frame to replace the box spring and raise the mattress. It is awesome. No bounce like Springs, very comfortable. Some of my joint pains have gone away.

I was hesitant to buy this bed since we couldn't try it in advance of buying and even with all the mattresses we did get to lay on in advance, I still was worried I would pick the wrong one. And I'm generally an inner spring mattress guy but we gave this a shot due to the money back guarantee and glad we did! My wife and I are very happy with the mattress and its actually a little softer than the inner spring mattress we replaced which I was not expecting. It is a little weird at first feeling the honey comb top layer compress under you but it isn't anything that bothers you its just different. Highly recommended mattress.

Every now and then I feel like the mattress is a little too firm when I lay on my stomach, but not enough to prevent sleep, that's pretty much the only problem I have with it. Other than that the bed is amazing! I love it and don't regret purchasing it.

It's taken some getting used to! We love the bed, but since it's a queen size power base, and my husband and I sleep in different positions, it's hard to find a happy medium sometimes that's comfortable for both of us. I also still feel my shoulders still scrunching in when I lay on my side causing some upper back and neck soreness the next morning.

My biggest disappointment is that this bed is too cold. It gives me cramps and chills. By the time I am warmed up it is 2 hours later and then I am too warm from the very warm blanket I put on. My next big disappointment is that the bed is too soft. I thought the soft non egg breaking technology would be good for my side sleeping back. But it is so soft that the pressure relayed too my ribs makes them sore and the blood circulation becomes restricted. Proven by my arms falling asleep before I do. Too fix it I have to turn over very often. To be clear I am 40, but in descent shape at 5'9" and 160 lbs. Also my smaller wife is also feeling the same. Maybe heavier clients would more appreciate this design. My prior mattress was a very soft latex foam mattress and it was best ever for 3 years. Then the fatigued stiffness reduction in it was too much and it was getting like a hammock. The warrantee is a relaxed flatness and not a lost stiffness. So no warrantee help. So I was hopeful in the purple mattress to have less stiffness loss. And I know memory foam is too hot. So the polymer seamed interesting to me as a rubber engineer. I asked my materials engineer about the compound and their take was interesting. But the performance for this application turned out to not be optimal. And I really need to return this matress and get another foam one.