We've had our purple mattress for four years and thoroughly enjoyed it. However as of late we had some issues with it. Purple customer service was able to provide us with a replacement mattress thanks to their generous 10 year warranty. The process was pretty straightforward and received nothing but excellent support from the entire team at purple. I would definitely recommend a purple mattress to anyone looking for a good night's sleep.

We are very satisfied with this bed. It has just the right combination of support and comfort. There was a bit of an adjustment period for us in the beginning, but that lasted for only about a week. But now we actually get a little excited about going to bed, thanks in part to this mattress. Ordering was also easy, as well as unpacking. Thank you Purple!

I have a sore lower back. I tried Leesa and Purple mattresses. Leesa was pretty hard and seemed to hurt my back more. Purple is soft, but helps my back more. I still have sore back some days, but it's much better with Purple. It's hard to sit on Purple to read a book though due to its softness. Overall I'm happy with the Purple Mattress.

I have been searching for the right bed for years. This is the first time I've been able to regularly sleep through the night. Not to mention no more waking up with pain in my neck or back. Thank you purple :D also thank you for your nerdy advertising because that was what got my attention!! Love A+++

Before I purchased the Purple mattress, I had bought other memory foam mattresses that turned out to be big disappointments. I sleep very hot and have been desperately looking for a truly cool mattress for years. After much hesitation, I decided to give the Purple mattress a try. Did i mention I was desperate? Before placing the order, I called Purple CS and asked whether there was any memory foam and was assured that there was none. That assurance and the purple grid design convinced me to give this mattress a try. Fast forward to November. I have had this mattress since July. Although it sleeps cooler longer than other mattresses, after about an hour, it is just as hot as other mattresses. Whatever magic the grid was supposed to perform, it did not do it for me. I did not return the mattress during the 100-day return period because I was determined to "make it work," Cranking up the air conditioning in summer did not help, but I had hoped that with the onset of cooler weather, the mattress would feel cooler. It is not, in spite of the fact that I set my overnight thermostat to 65 degrees. Since I cannot sleep directly on it, I have been alternating between sleeping in my armchair and on a small spring coil mattress on the floor. Not terribly comfortable, but cool. The mattress will probably end up getting donated. And the quest for cool sleep continues. So not a positive experience, and another disappointment. All in all, this is a firm mattress (what I like) that most sleepers may find comfortable. However, at least for me, sleeping on it has been just as miserable an experience as with other mattresses.

I love the mattress, best sleep I've had in years. But do not attempt to set any size of bed larger than a full up by yourself, I got a queen and that thing weighed ~200 lbs. I'm a strong guy but that was a chore and a half. Holds its shape well and so far no issues with my partner waking up when I go to work

I've had the bed for about 4 days and I'm already sold on it. Having read many other reviews, I was excited to get the bed but did have some reservations going into it. There are a few minor things that I noticed on day one. First off, it is very important to unpack the bed in the right order. The mattress isn't easy to move around once it's out of the roll. I found that out the hard way but that was my own fault for not reading the directions first. The mattress did have a slight odor to it, almost like a talcum powder smell. One quick spray with Febreeze and I haven't noticed it since the first day. I wondered if some of that was because I unrolled the mattress upside down and did have to get pretty aggressive with it to flip it over on the bed frame by myself. Either way, it's not something I've noticed again. I'm 6', 200 lbs. The bed feels both soft on the pressure points and firm when you lay down. I've yet to feel like I was "bottoming out" on it like others have mentioned. My previous mattress was foam and hurt my shoulders and hips when I was on my side for too long. The Purple mattress has been the complete opposite. I move around quite a bit before falling asleep and I've yet to find a position that I dislike just because of the bed. If I sit down on the mattress or put an elbow down it sinks in more and feel soft. When I lay down it feels more like a firm mattress. To me, that's the best of both worlds. So far, it's been the best purchase I've made in a while. I only wish I would have ordered it sooner.

I have Degenerative Disc (lumbar region) and fibromyalgia. I had gone through three mattresses in a year, before I found Purple, I needed half of a king size bed, because my husband is fine with his. Half of a king is a TwinXL. First night I slept on it, I thought I was going to cry over the relief in back pain. Due to two different pain conditions, finding the perfect combination of support for the my back and still be soft enough to avoid the pain of firm mattress setting off fibromyalgia's trigger points. I loved the mattress immediately, however, after a week, I did add a two inch memory foam topper to it. Spending a year looking for a mattress that I can actually say I enjoy resting/sleeping in it, is over. Even adding in the cost of the memory foam, the price of this mattress/foam combo purchase has been worth every cent! If you are looking for super firm, I would recommend the one named after the friendly ghost. If you want great customer service, excellent price and morning after morning of waking up without feeling like your bed beat you up, GO Purple!!!

I don't mean to over emphasize the firmness of the mattress, but it is quite firm in my opinion. I bought the original as this mattress was to just be an upgrade to my parents older guest room mattress. I was having a horrible time with shoulder pain and I'm on an extended visit, so I figured if I couldn't pack the mattress home then I'd at least have a comfy bed for my return visits. The original impression was good. I felt comfortable and supported. After a few weeks on the mattress I definitely need something more conforming to my larger frame and side sleeping habits.

We were hoping for a mattress that would allow us to wake up with less back and/or hip pain, but not so far (it's been about three weeks). It doesn't feel as comfortable as we had hoped--not terrible, but I can't say it's comfortable. Disappointed but giving it a couple more weeks before returning.