I ordered the mattress in mid-December and now January 12 have yet to sleep a night on it. It's difficult to assess or rate satisfaction using stars based on that reality. In fairness, it seems mostly a delivery issue (poorly communicated and lackluster interest from those actually contracted to deliver new and remove old) but any reassurance coming from Purple that something will soon be sorted has not been clear or forthcoming. Customer service folks are kind and sincere as one would expect but can't seem to say OK, sorry about all that your mattress will be at your house in XX days. I had high hopes and was very excited about the mattress but now am at the point of just wanting to give up and buy something locally. I've indicated as much a couple times by email...Still waiting. Preferred sleeping style - On a mattress

This was a big deal purchase for us. Married for 12 years, second mattress purchased together. And we opted to up-size! Best. Decision. Ever. I love our giant bed!! I will admit, this took a little getting used to coming from a sagging spring mattress. I was a little scared as we have slept in one of those Swedish memory foam mattresses at a friend's house. I felt like I was sleeping in sand and couldn't get out. The Purple mattress doesn't do that! It has some bounce! The best review I can give of this is that after sleeping on our Purple mattress for about 3 weeks, I had to go out of town. The very first night in the hotel, I woke up to neck pain, a numb arm, and lower back aches. I actually started to laugh when I woke up because I had FORGOTTEN WHAT THAT FELT LIKE. Seriously.

We ordered the king mattress and platform on a Tuesday and by early Friday we had both products delivered to our door. SUPER easy set up. It only took us about 30 minutes for the entire process and we immediately fell in love. We had been using a "gel memory foam" mattress that within a year had fallen apart and was almost unbearable to sleep on. This was a lifesaver. It has solved so many of the problems we were having. It sleeps cool (even in Texas heat with two people), no more falling into a crater in the center of the mattress, we wake up with no aches and pains, and there is almost no motion transfer so when one of us gets up in the middle of the night the other isn't bothered. It's easily worth the price. Seriously, buy it.

We got a Purple after our mattress of 8 years started rolling us into the middle of the bed and could not be happier. It took almost two weeks for us both to get used to the firmness of it and for some aches to stop but now we both sleep wonderfully. Highly recommend!

This my second Purple mattress. I love it. Put the first one in my mother's house so I would sleep comfortably when I spend the night.It was delivered in a timely manner. The customer service is outstanding. After 6 years, I had to use the warranty service. They do stand behind their products. They replaced it at no charge.

I do like the bed but it's slightly too firm for me as a side sleeper so it doesn't support my midsection much. However as someone with a history of back issues I don't wake up with with serious back pain. Pain is still there but significantly less than my sealy posturepedic.

Received our purple mattress and sheets there was a hole in the fitted sheet. I called and right away I felt that you cared about the issue. Within minutes I was guided in what I needed to do. A week later I had my new sheets. The mattress is so comfortable. I can't remember when I have slept so well, The sheets are amazing!!

I'm not gonna lie, I was super nervous about getting a bed I couldn't try in a store. I did a lot of research, and all I got was how amazing this bed was. THEY WERE NOT WRONG! I have been sleeping like a baby since day 1! I will recommend this bed to anyone looking. Super high quality, and an awesome night of sleep, I have never been so in love with a matress!

Let me start by saying WOW. I have been sleeping on a Nectar mattress for a while. Every morning I would wake up to lower back pain that would go away after 30 minutes. I blamed this on being 51. The first night sleeping on the Purple I woke with no back pain. My wife had back surgery 2 and 1/2 years ago she says this is a game changer. My only regret is not ordering this sooner and not ordering the pillow. PSA the sheets are also amazing.

I have had this wonderful mattress for 1.5 years now so it's been given a good test run. At first I didn't have a proper bed to rest Purple on. It was a simple metal frame with 1"x6" pieces of wood laid across to support Purple. Even with such unsupported beginnings Purple didn't let me down! It has always provided back support and a comfy cushion for these broad shoulders while side sleeping. First time in years that I've woken up to the complete full feeling in my arms not pins and needles reminding me I should not be a side sleeper. Now Purple has a proper "Adult" bed providing it full support and I can honestly say that it's even more supportive then before! Even my boyfriend, who's mattress I lovingly refer to as the "hole", noticed a difference and now he even sleeps better at my place. When given the opportunity my dog even sleeps better on Purple, one day he may have his own Purple. As a person that loves her sleep Purple is my idea of what bed awesomeness should be!!