Ordering process: It's very convenient to use their payment plan, especially if your credit allows for not additional interest. Having the bed sent to your home and the option of 90 day return is also great. My order however was sub par; So I initially made the order online, but there had seemed to be an issue in their computer system where I received no shipment date email. I called 1 week later to follow-up and they told me that the order was never placed as confirmed. Now I ordered the bed during a move and attempted to time the bed arriving when I did. However, the bed came almost 2 weeks later which required some air mattresses to step in. Bed: Great bed. Coming from hand me down spring beds for as long as I can remember, having a brand new bed was great! I fell in love with it after just 2 days but my girl friend took some time getting used to it. We were on the fence at about day 30 whether we should return it because she continued to have back pain. However, around day 40, she admitted that her pain was almost gone and she had experienced better sleep that past week. Better sleep in that week then the entire year before on a spring. So be prepared for a possible time period to get used to the texture and changing firmness.

I have sever arthritis and needed something to replace our Sleep Number that just wasn't helping (not to mention my wife's side of the bed would deflate 3-4 times through out the night). She wanted to try the Purple. We got it and from sleep #1 my wife was in love. It took me a few weeks to adjust to the mattress. Honestly I wish it were a little softer but I do like how it cradles all my pressure points. I don't think I sleep any better but my wife does. I also purchased the cushion for my office chair. I was at first apprehensive about the price, however, this cushion is amazing. I can sit longer without the arthritis hurting my hips. If I could afford it I'd buy more to place throughout the house and car. This cushion is a God send.

I'm a 150lb guy with back pain (sciatica). I purchased the mattress, the cover and sheets. The sheets are extremely flexible and soft, the protector hasn't been put to test ;) but the matress is comfortable as nothing ever touched before. Perfect for my body and my back pain has reduced when I get off bed. It is firm but soft and so comfortable that doesn't make you turn at all. I'm tempted to try the pillow but not sure yet. The installation took a while because it IS heavy but it was easy to install. Best mattress I've ever had!!!

I used to have so much trouble falling asleep and staying asleep; however, after purchasing The Purple Mattress, I sleep sound, wake refreshed, and feel better all day long! The mattress is on the firm side, but is seriously way more comfortable than I was expecting.

Me and my husband both love our new purple mattress. We've had other mattresses that had memory foam before and were always waking up hot and uncomfortable. Our purple really stays cool and supportive. Very impressed. Thinking about ordering some pillows now.

I've been sleeping on a twin sized hand me down bed my whole life. (Age 23 now) At 6'4 my legs dangling off the bed always ready to be taken by any monster hidden underneath, I figured it was time to make an investment on an amazing bed. The purple ads captivated me in purchasing a mattress for myself. I got the purple 4 queen sized mattress, base, plush pillows, original pillow, sheets... the WHOLE SHABANG! It may have drained my McDonald's working ahh's savings but it didn't drain my sleep. Also back in the gym and one of the most important aspects in building muscle is proper sleep. With purple i find it hard sometimes to fully wake up but when I do I have energy for the whole day. I love my purple products. I've been making all kinds of sleep gains.

In the beginning I was skeptical about this mattress and the cost associated with it. Sometimes it is easy to be reserved about making a large purchase on a product via internet. It could be one of those worrisome wait until it is setup and truly meeting all expectations and beyond. This product is truly one of those no 'joshing" and the best most secure purchases one could make!! I have in the past bough multiple pillows from Purple. Our satisfaction with them combined with this bed have made the difference for me and my significant other. I am a busy individual who leads and hectic lifestyle most nights away from home. I have now been looking forward to relaxing and sleeping in this bed. It is the most comfortable sleep I get. The bed caters to whatever position I might flail into. You really do not know what your missing until you lay on one of these little slices of heaven including the pillow. KUDOS to the inventors and the work staff that get these units through production! "Purple for life" is my new slogan and with materess purchases the only one for us!!

I've seen all the reviews. I've even seen that guy explain how the powder used on the purple mattress is dangersou. I don't mind that at all. Never have I awoken to white powder on my sheets. PLUS it's the best nights sleep I could ever ask for. The first few mornings I could feel my spine decompressing. The transition from my terrible mattress was a little uncomfortable; now that I've had it for a few weeks I can honestly say I've never felt ready to sleep in my bed.

This is the 6th Purple Mattress that I've purchased and each one is just as amazing as the other. Almost everyone has one in the family now and I will continue to be a Purple customer as long as I go to bed every night. It really is the best sleep I've ever experienced, and I love my Purple Mattress.

We finally decided to get a purple again after we had got some other online brand for our first king size bed. It was fine at first, but got worse and worse to the point where I wouldn't sleep on it anymore, I would go sleep in the guest bed (which was our original purple queen). Back on a purple, this mattress is dreamy, even compared to our original purple. Soft yet supportive. No longer waking up with back pain!