I bought the purple matress and so far I am not pleased. I kept hoping that it was just me getting used to a different mattress but it has not gotten better. I called about the problems I was having with my back and neck after sleeping on the matress but they siad it was after the 90 days so there was nothing they would do about it. Make sure you come to a decision before the 90 days because after that it is yours. I bought the mattress that is the next to best one they offer perhaps I should have bought the best one they have I don't know.

Worest company I have dealt with in 10 years. They use the cheapest shipping company. So just trying to get the mattress was a headache. Then the mattress doesn't even compare with tempur-pedic when it comes to pressure points. It was cooler than 12 year old tempur-pedic. Purple mattress not worth 100 day trial. Plus they pull crap like not taking things back, like the base, which is needed to try out mattress. Not a good company to do business with! Very unsatisfied!!! I would give 0 stars but it makes me put 1.

When I purchased this mattress with the collapsible bed frame, I was initially satisfied and even recommended the mattress to friends and family. The bed frame came with inherent defects that did not allow support hooks to hook up properly, but Purple customer service was able to send me another with the same defects. The mattress began to lose its support very quickly. The polymer on top makes it so the bed doesn't lose its shape, so it makes it difficult to make a warranty claim. I'd liken it to a puddle of water that you don't think is that deep, but when you step into it, you fall up to your knees. Even if I could make a warranty claim to get a new one, I wouldn't want to. I would recommend a hammock for better spine support. If you are a stomach sleeper, avoid this mattress like the plague. I am young, healthy, and only weigh around 180 lbs. This mattress makes me feel 80 years old with all the back issues I've gotten from it. In reality, most mattresses are garbage and lose support after a few years. I would put this mattress on the more extreme side of losing support. Most of the good reviews that you see are people who have just recently purchased the mattress. I'd pay more attention to the people that have owned the mattress for multiple years writing mostly critical reviews. To be fair, I've had no issues with Purple customer service, but when the product is inherently bad, good customer service does not cut it.

Last night was my first night on the Purple mattress and I'm soooo happy with my decision to purchase it! I finally woke up pain free after months of sleeping on an old, uncomfortable mattress. No matter what position you sleep in, it's comfortable. The bag is VERY heavy but with the help of another person, it was easy to set-up. I also purchased the bed frame which I love! I never write reviews on products and I was very hesitant to buy a mattress without testing it out first, however, the reviews made a huge difference in my decision to purchase Purple.

I was skeptical after our first night with our new Purple mattress because I woke up with HORRIBLE back pain. I started looking right away for instructions on how to get my money back! Purple recommended giving it a minimum of 21 nights before we gave up and while I thought that was a strange number and I felt ill at the thought of 21 nights of painful sleep, I decided to hope they knew their mattress better than I did--and it turns out they do. By about night 5, I began to realize I was sleeping comfortably and not waking up in pain. No return instructions needed here, we're sold on the Purple mattress! I went to customer service for advice on which one to choose since this technology is new to me, and surprise surprise they tried to convince me I needed their most expensive product. I decided to gamble, we got the LEAST expensive product instead, their basic Purple mattress (queen), and it has done the trick marvelously. We are really pleased with our results.

We love the Mattress. I noticed that the protector we had was too "stiff" when we took that off it was much better. I wish the free bamboo protector with a mattress had been going on when I bough mine. I have been debating if the stretchy sheets would make another noticeable improvement.

The Purple bed is the most comfortable bed I have ever slept in. Recently, I vacationed with family for a week and discovered I couldn't sleep on anything but my Purple. I may have to say goodbye to vacations forever. Thank you, Purple, for the most blissful sleep ever!

This mattress is amazing. Big claims and take the that with a grain of salt. I really really wanted the Purple 3 but I just could not afford it after moving and buying a home by myself. That mattress seemed perfect and after trying a Casper hybrid and nectar premium I was very skeptical about trying another mattress in a box. I just could not afford the 3 after moving so I went with the normal old school purple classic. After just two nights the mattress has fixed all the pain that the other two former mattresses has caused. I don't necessarily love the mattress laying here watching TV but I wake up with zero pain and feeling refreshed. I think this is something the 3 could help with but again just couldn't afford. I would definitely recommend this mattress to anyone looking for a budget mattress that just couldn't find a memory foam mattress that didn't work.

Was VERY excited for this mattress. Hoped it would have made all my sleep problems subside. It has not. BUT it's not designed to generate miracles. It is however a step-up from the LUCID memory foam mattress I had been sleeping on for the past 5 years. An upgrade in comfort and temperature regulation no doubt.

Our buying experience was great, delivery was awesome! We bought the Original Purple Mattress. My husband watched football on the mattress and was having trouble staying awake! I believe he loves it! I woke up at 2am with my arm and ribs tingling and low back pain. I had to get up. I am hoping that it be better as time goes on. I really don't want to keep searching.