While I think the mattress is okay, the customer service has been terrible. Their only response to any of my contact has been to explain how I can return my mattress if I'm not happy. Nobody has wanted to take time to discuss my issues. Now, I fear I have to decide if the mattress is good enough to keep, wondering if the customer service would continue to be so neglectful. I will probably go another way.

That darn purple, we hate getting out of bed of a morning now, I had to travel on business and stayed at a very nice hotel, could not get to sleep on their mattress & when I did, I got up with my back hurting again & that pain stopped at home when we got our PURPLE & guess you could say WE LOVE OUR PRPLE

I have a bad back so I made sure to spend a lot of time reviewing many mattresses and all customers had to say on each one. I had my eye on the Purple mattress and decided to take the plunge after not being able to sleep another night on my 2 year old Beautyrest. In the past, I had a tempurpedic and sleep number. So I have tried my share of "top name" mattresses. The Purple is definitely the best thing I've ever slept on. I have been sleeping solid, which I can't remember the last time I had. But not just solid, comfortably! I will honestly recommend this mattress and the pillow through and through. You will not be disappointed!

I just purchased a king size Purple 3.0 from Matress Firm. We were convinced to try the purple sheets to go with the bed. The bed arrived before the sheets so we waited to try out the bed until we got the sheets. Sheets arrived yesterday and we pull them out of the box spread it on the bed and there are 12 distinctive spots on the brand new sheets out of the box. We tried washing the sheets to see if this would come out and some of them did not. We like the sheets, but very disappointed that our new sheets are already soiled before ever using them.

I've tried a few, and this one is the best I've found. However, I still toss and turn a bit. I think it's just not as firm under my rump as I need it to be. Sleeping on my sides hurts my lower back on this mattress for some reason, so I end up on my back every night. Not to say it might not be perfect for someone heavier or lighter or different build (I'm 5'6" and 180 pounds) but not quite perfect for me.

First I was stuck with a regular foam mattress it did not do so well with my back pain. So I kept on seeing ads about this purple product and I thought I should try it out. The first few days it didn't go too well but after that it was awesome. I was having no back pain at all whatsoever hyper elastic polymer does a great job at cradling pressure points and supporting your body at the same time. Only the purple mattress protector I did not like because it was not breathable and every day I woke up I would have a sweaty back and if you sweat you sweat. So I just went with a regular Cotten standard mattress protector, but overall the actual bed was amazing I gave it a five-star review I recommend you checking it out. go purple AKA the most comfortable mattress in the world!!!

Our memory foam mattress was killing my husband's back, even though we'd only had it for a year. I really didn't want to get an innerspring mattress but I knew he needed more support. We finally decided on a Purple and we couldn't be happier honestly. After the first night, he was able to get right up out of bed with no pain. The best part for me is that I don't sweat at night anymore and I can actually use a blanket again. Also.... the Purple mattress definitely has more bounce to it than memory foam. That quality has a couple benefits but really the first couple times I got out of bed I literally threw myself out of bed because I was so used to the struggle of memory foam. The first time I actually fell against my nightstand because I was not expecting to get up so easily. I can feel the grid but it doesn't bother us at all, in fact it's kind of soothing in a strange sort of way. My only complaint would be that it is so thin. When I kneel on the bed I can sometimes feel my knee hit the slats under the mattress. Overall it is a fantastic mattress so far and I would absolutely recommend it to anyone.

We were nervous about buying a mattress online and never having tried it. The overall purchasing experience was easy and delivery was fast. The mattress is cool to sleep on and very comfortable. We have been getting the best nights sleep in a long time. Good bye Serta.

Bought with high hopes from reading some reviews on relief of back pain. My husband does sleep well on this mattress, I, however, had to buy a gel mattress topper for my side of the bed. Was too much like laying on a board for me. I'm disappointed for the amount of money we paid.

My Purple mattress is enjoyed both by myself and my boyfriend. It's both firm and supportive, but still soft enough that you're comfortable, just without the sinking feeling that accompanies most softer mattresses. I love my Purple mattress and I'd recommend it to anyone in the market looking for not just a mattress, but a better sleep!