Last time I used turbo tax, they forced me to upgrade unnecessarily without my consent. I went through Taxact the last few years, and this year Turbo Tax offered free filing so I took advantage of it. I like that they changed the way they do things!

My only issue with Turbo Tax vs HRBlock is that Turbo Tax didn't have all the new tax laws updates in Mid January so I had to wait a couple weeks for the new updates to show up before I could complete my return

Quick, easy to use and understand. I don't like being charged to file. I understand federal and state charges you, but I was charged 3 times in total (Federal, State and TurboTax). Other than that, I will continue to use it.

the fees for being a free tax return service are almost half or more of a regular tax prep place. when my tax return is as simple as it was, it should not be $166 of a $823 tax return. ;)

The 2 stars is because of the fee for no reason. I understand the fee for the federal overtime box. However, this was not the case for state. I should not have been charged for state. I would like a refund of 39 dollars.

S1-F1040-080-03 error code. Can't fulfill a service but will take the money. Return keeps getting rejected for a TurboTax error. Have to jump through hoops and snail mail for any refund of the cost to file with TurboTax.

Overall a good experience. Very simple to use and easy to find answers to your tax questions. I didn't love the upselling throughout, but on the whole it was a good experience.

I like it, but I think it's too expensive. I also don't like that I can't have filing fee deducted from my refund without being charged a processing fee of some sort.

Makes my tax time fast and easy, though there could be better explanations when dealing with the HSA section. It was more confusing than explaining a DMA controller.

I have always likes TurboTax. 20 year TurboTax user here. I would prefer to buy the disc and do it local to my machine, but that's not available any more.