I don't know what changed on the website this year but it was very confusing and I felt like it kept skipping around and the wording was odd and hard to understand. The most helpful thing was the data imported from last year.

The extra added fees is absolutely ridiculous. Went from paying to file state taxes, to 3 other added fee's. I will be looking at other companies in the future.

Horrible experience. W2-G was held up until box 18 was not null. No reason to enter a value. No value given on W2G forms. No state or local tax was remitted. If filings are held up, you are to compensate me for my losses and grief.

Using TurboTax made time go go by much quicker for me when it comes to filing taxes didn't have to deal with difficult people or be confused on anything thanks so much for all of your help

It was easy and fast to use. Especially being a return user it made it so fast and simple to reuse all of the info without having to reenter and figure out what does and doesn't need to apply

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

It's really annoying that using turbo tax used to be free and there were no charges to deposit refunds and now there are so many fees by the end your still taking all my money.

I love TurboTax. It is so easy to complete my taxes myself. I also love how there are experts available if I do need help. I will continue to use TurboTax in the future. Thank you for taking the stress out of the equation.

Makes the experience very easy to step through. I switched from OLT, and like that i can log into accounts. I am hoping it will make it easier next year too. To allow Turbotax to ingest tax information so i dont have to go seaching each year

Turbo tax makes it easy to file your taxes. They make it self-explanatory, and if you do have questions, they have experts to help. I have used Turbo Tax for years, and they have never let me down!