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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,741-1,750 of 87,311 reviews
Jan 29, 2026
Ellen621
4 out of 5 stars review

Turbo Tax issues

I wanted to file for free however I had no choice but to upgrade because there wasn't option to not upgrade. I also didn't want to pay to get my refund 5 days early but I couldn't continue without agreeing.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Jan 25, 2026
leadfootjr
1 out of 5 stars review

nope

I was trying to file for free and I could not and I could not remove it and you want to know I will not use this again for taxes and if you don't want to credit it to me I will never use it again

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 12, 2026
SGC1985
1 out of 5 stars review

Turbo tax lies

Taxes came back with an issue as there was an issue with insurance form. Nota big deal besides my filing went from free to costing me over $200 and I had to make the fixes myself. Not a good program. Won’t be using again.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
Kate7766
4 out of 5 stars review

TurboTax is awesome! The fees are getting high tho

It’s easy to go through the steps and file. It’s convenient My only complaint is the fact that the fees are getting hight and there’s more fees each year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
Alexefl
3 out of 5 stars review

Easy but expensive

The self service option is exceedingly easy to be prompted through, but over $120 just to file is robbing me. My return in laughable. If we're filing our own return, then it shouldn't cost nearly this much.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 15, 2026
Sunny2110
5 out of 5 stars review

So good

Quick and simple turbo tax was super helpful. Will use Shia in future. Good accuracy. Very compatible. Helpful features so very useful. It guided me all the way. The interference was easy to use And understand.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
Xc12
1 out of 5 stars review

It’s not free they take it out anyway

You say it’s free and that you get to fill it out free but then you tax the crap out of people and take all this money for people that actually need their tax returns so in reality you’re lying when it comes to saying return for free

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
sami1413
3 out of 5 stars review

complete the whole thing b4 paying

I liked you service overall it was just I had to find my IP. Maybe that should be done before you pay for you service should be done at the end like it use to be.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
anji02
5 out of 5 stars review

Turbo tax was great

I had a great experience filing with turbo tax it was so easy and i felt so comfortable and relaxed,i was so relieve of doing them myself wasnt hard at all ....Thanks alot

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 9, 2026
TCapone
5 out of 5 stars review

Great Product

Turbo Tax makes helping my young adult kids with their taxes a breeze! The way TT has its prompts and help boxes set up to explain the steps is fantastic. It feels fool proof with simple tax returns.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833