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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 1,651-1,660 of 87,311 reviews
Jan 24, 2026
dreydon
3 out of 5 stars review

ITS OKAY TO USE

WAS EASY TO USE JUST MAKE IT MORE LESS ON TIME GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
NeeNeethe best
1 out of 5 stars review

Promoting Free services not true

TurbuTax falsely promoting free services . So not true I end up paying also 150.00 in fees could of my tax done without the headache. First and last time

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
Anonymous
4 out of 5 stars review

2026

I am very frustrated at the fees you have started to charge. For many years I was 100% satisfied and happy with TurboTax until you started charging fees for things that you hadn't previously charged for.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 6, 2026
lkjoiuojn
3 out of 5 stars review

asdfase

Bait and switch. Offer free filing for my situation and then insist I must file using a paid product, when i was perfectly capable of filing a free form on Irs.gov last year.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
BlueFire95
5 out of 5 stars review

Great tool

Makes my tax time fast and easy, though there could be better explanations when dealing with the HSA section. It was more confusing than explaining a DMA controller.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 8, 2026
Unhappy camper 29
1 out of 5 stars review

Don't waste your time!

This software is garbage and and was glitchy. It was 80$ and frequently got stuck. It did not save my information correctly, and I had to submit my taxes twice because the IRS caught the error. Wil never use this again. Waste of my time.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
DragonLady2026
4 out of 5 stars review

Software is easy to use and provides guidance

The software is very easy to use and provides cler and concise guidance to do your taxes. The only dislike was the constant pressure to upsale the product.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Jan 28, 2026
JLM1111
5 out of 5 stars review

I wouldn’t file my taxes any other way!

I file my taxes every year with TurboTax and it seems like the process gets shorter and shorter every year, which I am very grateful for! I like that my imported W-2 makes things a whole lot easier.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
Korre B
5 out of 5 stars review

Excellent Customer Service

I had issues with a tax form but the support I received via phone was excellent - I was unable to complete a survey to my disappointment because I want the agent to get credit for her wonderful customer service.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
Fabulous5
5 out of 5 stars review

TurboTax is great

The experience was challenging but we both had patience to get through the process because some of it was very challenging katisha guided me through the process every step of the way and I appreciate that

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833