As usual, this year's return was pretty simple and easy to use. Only took a couple hours (actually a little less) to complete including reviewing both federal and state returns a couple of times. With changes to state tax laws this year, it was definitely worth the time it took and at a relatively good value!

Completing information for RMD's was very confusing to me. Not clear at all. Information regarding Box 12 on W-2 not helpful. Must have been change from 2023 returns. Very disappointed in not being informed in advance that signing up for Max Benefits required a different email address for spouse. My souse uses my email address. I feel I wasted the cost for Max Benefits. Very disappointed.

1099B form required me to click through each transation 2 times each - this took probably 20 min to do becuase of all of the transactions. Also you took $69 for Max benefits and then told me I had to disclose tons of personal info to your partner and if I didn't agree my $ was going to waste as I don't get the benefits. Horrible.

I really like Turbo Tax as it is thorough and complete. However, every year I waste time at the end because of a typographical error that I cannot correct until I pay for it and look at the forms and find the mistake. The program prevents my paying for it until a later stage when I then must back track a lot and even change state forms.

I really like the comparisons to last year as they help a lot. I like the import of income forms by PDF. That is great. On the TurboTax payment page where it asks about how to pay the taxes owed it showed my debit account from last year (now closed). It appeared to me that I was committing to that account again and I spent 20 minutes trying to find where to change it. There should be a notice on that page such as "You will have a chance to change the debit account later."

I have been using Turbotax by myself for 10 years, and the wealth of knowledge I have gained throughout my journey is more valuable than I could ever explain. I even tried to go to a company to get my taxes done one year and knew more than the tax preparer thanks to Turbotax! It is so easy to understand and through the year they have only gotten more informative and better at explaining everything. I am so appreciative of Turbotax.

I ended up getting charged $168 versus my boyfriend only being charged $118 to file my taxes with no real explanation as to how I ended up having to pay way more than him. I didn’t use any additional features I didn’t use anything different than what I did when I completed his.

I'm retired, and I've done taxes for 45 years. Unfortunately the tax rules change yearly now. There is no way I could keep up with it. Turbo Tax has the latest information and rules , and walks you through the state and the federal return. It took me 2 hours even. Not bad! The fees were on par with doing it other ways.

This is the most frustrating experience ever invented. Your constant prompts trying to upsell when I've already denied them multiple times makes me want to throw my computer out the window. Taxes are complicated enough - thanks to your lobbying of the government to keep them that way so you can stay in business - without your cumbersome system getting in the way at every step. Ask once - if I say no, DO NOT ASK AGAIN. You're just making an already slightly annoying task even more annoying. On top of that, $140 to tell me to take the standard deduction should be criminal. May your underpants always be damp, may your car break down in the rain on a country road with no service station within 50 miles and no cell service. May your hair leave your head in favor of your back, may your bladder be overactive. I wish only the worst for your executives and anyone else who had a hand in creating this diabolical tool for torture.

I've been using TurboTax for several years now, and every tax season reminds me why I keep coming back. The platform is incredibly user-friendly, making what could be a daunting process feel straightforward and manageable. Its step-by-step guidance ensures that I don't miss any deductions or credits, maximizing my refund with little effort on my part. I particularly appreciate the ability to import documents and previous tax information, which saves me a lot of time and reduces errors. The additional support options, like live expert advice, provide peace of mind that I'm handling everything correctly. Overall, TurboTax combines ease of use with comprehensive support, allowing me to complete my taxes accurately and efficiently. Highly recommend it to anyone looking to simplify their tax filing process!