TurboTax is practically a criminal platform. They allowed me to spend 90 minutes preparing my federal tax return, only to inform me at the end that at some point I had unwittingly moved from the free tax file tool to a premium tool that cost $80 to use. TurboTax should pay ME the $80 for my wasted time... Absolutely disgusting.

TurboTax made filing my taxes this year easier than I could have imagined! The entire process was straightforward, thanks to the simple, user-friendly interface. I loved how it guided me step-by-step, ensuring I didn’t miss any deductions or credits. The program also provided clear explanations for each section, so I felt confident about the information I was submitting. One of the best parts was the ease of navigating through the forms and syncing my information from previous years, which saved me a ton of time. TurboTax also provides great customer support if you run into any questions, and the live chat feature was super helpful. Overall, it’s a stress-free way to file taxes, and I can’t recommend it enough! If you want a smooth and reliable experience, TurboTax is definitely the way to go.

Overall TurboTax was much more difficult to use for 2024 taxes than in previous years. Also, I could not get Form 5695 in the mobile app. I had to sign onto the web to get to this form and even the process on the web was not easy to follow. Considering not using Turbo Tax in future years.

SOME OF THE QUESTIONS ARE AMBIGUOUS FOR NON FINANCIAL USERS. OCCASIONALLY THE USER GETS CAUGHT IN A LOOP HAVING TO REPEAT DATA INPUTS ON FORMS THAT WERE ALREADY COMPLETED. AFTER COMPLETING SOME 1099-INT AND 1099-DIV FORMS WAS LATER ASKED IF I WANTED TO DELETE THEM???

I find the online-only format extremely unpleasant, and would much prefer to see a return to the CD version in the coming years. Having to use the creepy Windows-10 instead of the stable and secure Ubuntu Linux adds greatly to my displeasure. Whatever the rationale was for the shift, I don't see it as being in any way good.

The program walks you through each step in a very easy to follow process until it comes to a number of very annoying and potentially compromising questions about whether you want to share your information with INTUIT (hard to opt out but you can), defaults to save your credit card, bank, and ID information (you can opt out but you have to pay attention or it defaults to yes), and even providing Drivers License numbers that really isn't needed but you don't figure this out until you have already entered it. In this day when the entire planet is worried that the internet is collecting and storing our personal info that could be compromised easily, I would like to see TurboTax become a better partner with their customers and not play this horrible game of data mining.

I've been using TurboTax for several years now to prepare and submit my personal and business income tax returns. They make it extremely easy to do your own taxes and save that exorbitant amount your CPA or other financial advisor would love to charge you! Thank You, TurboTax!

I found this years TT to b more dificult to navigate through the interview process. additionally it did not find my EFile info from 2023 tax year, I did Efile 2023 Tax YEAR SUCCESSFULLY with TT complete with emails etc.. there was not an option available to select on that page this. I have used TT for many years and found 2024 to be the least favorite!!!

Extremely malicious and misleading, presenting optional consent forms for using your data to personalize your experience (selling to third parties), as mandatory, and hiding in small text that the consent forms are optional. Fees are also incredibly exorbitant. Sure, the website is convenient, but not $170 convenient. I would much rather do this myself and save my money. I only finished filing this year because they already have my information from their malicious consent forms. After I revoke my consent, I will never be using this service again.

very easy process, I am happy to see that Turbo Tax has become transparent with their costs ( in the past I felt they were being deceptive with the fees, they may have disclosed the cost, but it wasn`t easy to find, they almost lost me as a customer.)