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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,851-1,860 of 5,639 reviews
Feb 8, 2026
NotVeryHappyAboutThat
2 out of 5 stars review

Terrible handling of 1099-Q and 1098-T forms

I'm unhappy with the way TurboTax handles the questions and form entries for 1099-Q and 1098-T forms. TurboTax intentionally chooses to make this confusing instead of asking directly if any withdrawals have been used for qualified expenses. Instead, TurboTax makes it likely that fully deductible withdrawals are treated as taxable income, when it should not be. Highly unfortunate and unnecessary!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 8, 2026
Poor12
3 out of 5 stars review

Turbo Tax Unimpressive this Year

Waiting for updates to federal forms well into February was inexcusable. Other tax programs had the forms ready to go well before Turbo Tax. Secondly, Turbo Tax language and instructions regarding retired public safety workers being able to claim a $3,000 deduction based on medical insurance premiums that were paid is not completely accurate and not very helpful - in fact it is confusing and does not appear to be up to date (you are still tying it to a pension payment and making it seem like the insurance premiums must still be taken from the pension payments - which is no longer true as the IRS rule/law was changed.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 6, 2026
Hc11
3 out of 5 stars review

Turbo Tax is ?

I talked to a tech agent. I did not get my free state tax to e-file. She gave me a 25% off code,. She told me to put it in the payment section. There was no place to put it. Now I have a code that I don't know where it goes. I have used Turbo tax for many years. This is the first year I had trouble with it. Clothing and misc household area was terrible with no its deductible amounts.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 7, 2026
KVH1
3 out of 5 stars review

Problems with your software

Identified 2 problems with your software that I will need to contact you about: 1. In the PDF of my final federal return, the pages for my 1040 ES (estimated tax payments for 2026) are marked with HUGE letters: DO NOT FILE, NOT FINAL. So I can't print them! 2. I had a direct IRA rollover (code G), and TURBOTAX kept wanting to make this rollover a taxable event.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Jan 17, 2026
Stevlinusa
5 out of 5 stars review

turbo taxes is the best

I have used Turbo Tax since thy began and will aways use them. The first time I used turbo tax I found a mistake that the tax person that I used at that time had made a mistake on my taxes year before and he had to go back to fix his mistake. I know do all my kids and their kids taxes. Thank you

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 24, 2026
JOHN
1 out of 5 stars review

Do not buy this with no return policy.

Buyer beware.....You will need windows 11 to use this program. If you do not have windows 11 and your computer can not upgrade. You will not be able to use this program on your computer. It also states no refund. Unless you want to buy a new computer to use this program.

Helpful?540GAYNUBZ3U18320254855
Feb 7, 2026
WW 2026 FEDMA TAX
5 out of 5 stars review

Easy answer to a complex job

My fourth year using TurboTax. Our return was more complex this year so TurboTax was an even greater help.I would add a function that explained how calculation were made and why values were what they were (you were able to use deductions to lower you AGI to $$$$$ for example)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 6, 2026
JohnDPick2
4 out of 5 stars review

Recommend TurboTax

The program was very easy to use with the exception of not showing clearly the automatic credits given to you. The only other issue I had was being notified I could not e-file my state tax return because I had checked yes on the renewal of social security assistance when I clearly mark it NO. Had to redo the page to make sure that "no" was selected. Other than that the process was clean and simple.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 8, 2026
PloarBearDave
5 out of 5 stars review

Turbo Tax is a better way to complete your taxes

I love TurboTax. Long time user. Generally easy to use. This year, when completing severaln 1099 forms, I noticed that when I started it knew I had 1099s from prior years, and listed choices to pick from. The list was too general, in that I had multiple 1099s from the same brokerage, but the list was not specific, so when I clicked on a 1099 to complete, I did not know which one was going to open. When I clicked I opened a pre-populated form. I started my taxes before all my 1099s were received, so I felt I had to hunt for the specific 1099 that I wanted to complete. Eventually I got them all completed.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 7, 2026
Anonymous
4 out of 5 stars review

Good Mac product, works well but three suggestions

Once again I used the desktop version of TurboTax on my Apple Mac mini for 2025 Fed and State taxes calculations. The process was the usual tedium, scrounging for data sources, yet again changing how medical expenses are captured, and all around good times associated with this annual self-flagelation. I do like the organization, the accurate math, the reflection of current tax law, the filing ease, the ability to import the previous year's data, and the fact that it works very well on my Mac desktop…I'm not a fan of doing this on a website. As areas I'd like to see improved, there are a few. One is the worksheets that previously were available almost everywhere. This time, there were several entries where multiple items would have benefitted me to capture and add up, putting only the total into the appropriate line on a form. Oddly, some lines offered this, but many did not. Secondly, I got all the way to e-filing only to see it didn't work. It then suggested I check for software updates. That was the issue. After updating, it worked well. I suggest a stopping point in the software to check for latest versions/forms BEFORE attempting to e-file. Make it an opportunity to save, then check for updates, then update, THEN e-file. Lastly, there was no was in the State software to add Federal and State non-taxable income from VA Disability Compensation, without the State calculated taxes from it. Adding this income might be helpful in calculating State sales tax deductions, but not at the cost of unlawful State income taxes. This is a common source of income that could be handled better to be sure. I tried the TurboTax website for more guidance, but found little of help.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.