We're sorry to hear about your experience, Otis. Each candle should fill the room with festive fragrances to elevate the season. As this wasn't the case for you, we'd like the chance to best assist. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 23065492. We look forward to your call! – Brooklyn, SC Johnson Consumer Care

Thanks for reaching out, Terrie. We're sorry to hear this. We'd expect each of the Glade® Candles to fill the air with festive feels. We recognize that everyone has their own preferences, so even if these may not have been your favorite. We'd love to help you find another one with fragrance that will echo who you are. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23029822. We hope to chat with you soon! – Mindi, SC Johnson Consumer Care