Hi Alback, It's great to hear you are enjoying your Crystal UHD TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Hi GMan, Thank you for sharing your concerns. Please know that the TV stand was solidly designed and extensively tested for stability. If your stand seems wobbly or looks crooked, please ensure the legs are installed correctly: “R” on the right, “L” on the left. The legs should slant outward toward the edges of the TV, and you should hear a “click” once they’re fully inserted. Also, make sure the TV is placed on a flat, level surface to avoid tilt or instability. For step-by-step setup, refer to the Installation Guide included in the box, or download it at: https://www.samsung.com/us/support/downloads/ If your TV volume is too low, please review the below troubleshooting steps. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update If volume levels still seem too low, you can improve sound performance by adjusting a few key settings: Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more. For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website. ~Samsung Advisor