Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Crock-Pot® 7-Quart Cook & Carry Programmable Large Slow Cooker with Insulated Thermal Bag for
Crock-Pot® 7-Quart Cook & Carry Programmable Large Slow Cooker with Insulated Thermal Bag
4.5 out of 5 stars
stars
703 ratings431 reviews
  1. 5 stars79% (553)
  2. 4 stars8% (59)
  3. 3 stars4% (26)
  4. 2 stars1% (10)
  5. 1 star8% (55)
Sort by |
Showing 41-50 of 431 reviews
Mar 7, 2026
Reviewer name: D3stroyer
1 out of 5 stars
1 out of 5 stars review

Great item but handle broke

I received my 7-Quart Crock pot as a Christmas gift. The size is just right for my family. I've have only used it a handful of times since receiving it, and the other night while cooking, the screw stripped from the handle and broke and came right off the lid. It's still under warranty, however Crockpot is refusing to send out a replacement handle to fix the issue. I've sent all required documentation and they still don't want to replace a simple issue that's beyond my control.

Review from crock-pot.com
Helpful?10XB261APNHN17321172410
Apr 15, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not worth it!

It might look pretty but that's about. The warm setting will actually cook food it's so hot and the hot setting will burn your food in an hour. I was looking for a try slow cooler and this is not it. I've had recipes say to cook on high for six hours, but with this crockpot, it burned within two. My sister has the same one as she has the same issues. Runs way too hot.

Helpful?10XB261APNHN17321172410
reply from CrockPot Support Team

<br />Hello. Thank you for sharing your experience with the Crock-Pot® 7-Quart Cook &amp; Carry Programmable Large Slow Cooker.<br /><br />We’re sorry to hear that the unit is running hotter than expected, with the warm setting cooking food and the high setting burning it. We understand how frustrating that must be.<br /><br />Warm settings should not actively cook food, so we would like to look into this further for you. Please reach out to us directly with your purchase details so we can investigate and assist you.<br /> <br />If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /> <br />Thank you!<br />Crockpot® Consumer Care

Jan 20, 2026
Reviewer name: jsaurman81_6936
5 out of 5 stars
5 out of 5 stars review

Beautiful crock pot perfect for potlucks!

[This review was collected as part of a promotion.] The crock pot works fabulously like all Crock Pots! The best thing about this is that it’s light weight, it has the handles to lock the lid on and it has a carry bag. Not to mention that it looks aesthetically pleasing!! We have used this crock pot extensively after many months and it has worked as designed and as advertised. Many stews, soups and Mac and cheese have been done. It is large capacity for pot lucks. It is great value for your buck. Highly recommend to everyone!

Review from crock-pot.com
Helpful?10XB261APNHN17321172410
Jan 22, 2026
Reviewer name: KayS7
1 out of 5 stars
1 out of 5 stars review

Awful. Don't buy this.

The interior ceramic piece broke after two uses. The outside of the Crock-Pot gets miserably hot. This is probably the worst Crock-Pot I have ever owned and instead of being able to use it, it is going to the landfill because it leaks into the outer shell of the crock pot through the cracked ceramic. How does it even crack like this!? Disappointed with this product for sure. Quality is subpar.

Review from crock-pot.com
Helpful?10XB261APNHN17321172410
Feb 9, 2026
Reviewer name: Sarah
1 out of 5 stars
1 out of 5 stars review

Serious safety concern

I would not recommend the Crock-Pot Design Series 7-Quart Cook %26 Carry Slow Cooker. I've only had this product for three months, and the lid unexpectedly exploded, ruining a $16 chuck roast and creating a huge mess in my kitchen. I contacted Crock-Pot customer service, and they did offer to replace or refund the unit, which I appreciate. However, that doesn't change the fact that dinner was ruined and the situation could have been dangerous. I'm also not impressed with the overall quality compared to my previous Crock-Pot. Despite the higher price, this model feels much cheaper, and unfortunately today's incident really confirmed that for me. For the cost and the safety risk, I expected much better.

Helpful?10XB261APNHN17321172410
reply from CrockPot Support Team

Hello Sarah,<br /><br />Thank you for reaching out to us with your feedback on our Programmable 7-Quart Cook &amp; Carry Slow Cooker. We are truly sorry to hear about the incident with your slow cooker and the inconvenience it caused. We understand how frustrating it must have been to have your meal ruined, and we sincerely regret the concern this situation created.<br /><br />While we appreciate that our team was able to offer a replacement or refund, we recognize that this does not undo the disruption to your evening or the concern you understandably felt. Please know that product safety and quality are extremely important to us, and experiences like the one you described do not reflect the standards we strive to uphold.<br /><br />We also value your feedback regarding the overall quality of the product compared to previous models. Comments like yours are shared directly with our product and quality teams for review, as we are continually working to improve our designs and materials.<br /><br />If you have any additional details you would be willing to provide, or if there is anything further we can do to assist you, we encourage you to contact our customer care team directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />Crockpot® Consumer Care

Mar 25, 2026
Reviewer name: ExecMom
3 out of 5 stars
3 out of 5 stars review

Not my favorite, but will work in the mean time

I bought this to replace my 15-year-old Hamilton Beach slow cooker of similar design. I have used it once and I found that although it is the capacity I was looking for, the logistics are not my favorite. It only has three small rubber feet on the bottom, so while stirring the pot is prone to shift and tilts to the back left or right since that is the side with only one foot. The feet are also not sticky enough to keep the pot from slipping around the counter if you are not holding the handle. The outside also gets really hot to the touch, even on low, so you absolutely must hold the handle while stirring or serving.

Review from crock-pot.com
Helpful?10XB261APNHN17321172410
Feb 15, 2026
Reviewer name: LParris
1 out of 5 stars
1 out of 5 stars review

Very disappointed!

I have had this for about a year. It is very cheaply made. The gray outside cover moves around and comes out if you touch it. I noticed several months ago that the ceramic insert looks like it started getting some hairline cracks but hey looked superficial. When I would use it, I always noticed there was a brown liquid on the outside Ă²f the ceramic insert. After I cooked with it yesterday, I have noticed that it now is probably unusable. The ceramic insert has so many cracks that I'm afraid it will explode or burst if I use it again.

Review from crock-pot.com
Helpful?10XB261APNHN17321172410
Jan 21, 2026
Reviewer name: Klnugent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stays warm

Great, like the warm feature stays on warm for dayd.

Helpful?10XB261APNHN17321172410
Mar 10, 2026
Reviewer name: PGH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Ok

Carrying case is very hard to get pot in while you have food in it.

Helpful?10XB261APNHN17321172410
Mar 3, 2026
Reviewer name: Bjs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would buy again

Works great. Love the time setting

Helpful?10XB261APNHN17321172410