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Customer reviews for Ninja Fireside360™ Outdoor Heater & Propane Fire Pit for
Ninja Fireside360™ Outdoor Heater & Propane Fire Pit
4.7 out of 5 stars
stars
169 ratings141 reviews
  1. 5 stars85% (143)
  2. 4 stars11% (19)
  3. 3 stars1% (1)
  4. 2 stars1% (2)
  5. 1 star2% (4)

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Showing 131-140 of 141 reviews
Sep 23, 2025
Reviewer name: JenniferH
5 out of 5 stars
5 out of 5 stars review

Perfect for camping

[This review was collected as part of a promotion.] We are such a big camping family we have a camper and this is going to be amazing. Taking it to my campsite this weekend. Easy to set up and easy to use. It definitely throws out some heat. It's definitely ideal for having little ones instead of an open flame. I love it. im so happy.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Sep 22, 2025
Reviewer name: lexi2rer_404
5 out of 5 stars
5 out of 5 stars review

We’re obsessed!

[This review was collected as part of a promotion.] Absolutely obsessed! This arrived perfect timing a week right before fall and were super excited to use during the cold fall nights! It basically already came set up. It gives off a lot of heat and it’s perfect for nights. It is very large, but it’s a perfect outdoor heater/ fire pit for a group of people! Keeps you insanely warm. We are obsessed with our ninja fire side 360! It’s super easy to use and to set up, it’s weather resistant, includes a cover, has smokeless flame and the flames are instant. We will be using this all the time!!

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Jan 21, 2026
Reviewer name: Kurt
5 out of 5 stars
5 out of 5 stars review

Great product

What a great fire pit!! But it does like to eat Propane !! But worth it

Helpful?5M7TVRG76CCJ16982453982
Dec 8, 2025
Reviewer name: DENNIS
5 out of 5 stars
5 out of 5 stars review

Great fire pit

The radiant heat ring really does put out some heat.

Helpful?5M7TVRG76CCJ16982453982
Oct 15, 2025
Reviewer name: Bajaron
5 out of 5 stars
5 out of 5 stars review

Works really well

This Ninja 360 is a great outdoor heater and firepit.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Nov 22, 2025
Reviewer name: Devyn
1 out of 5 stars
1 out of 5 stars review

Beware

Straight out of the box and it didn’t work. The ignition clicked but would not lite on either setting.

Helpful?5M7TVRG76CCJ16982453982
reply from SharkNinja Product Expert

Hi Devyn, thank you for your feedback. We're sorry to hear about the issues with the Ninja Fireside360™ Outdoor Heater & Propane Fire Pit. It’s frustrating when things don’t work as expected, and we want to help make this right. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We're here to assist you. Kind regards, Ninja Kitchen

Sep 24, 2025
Reviewer name: SAKSC
5 out of 5 stars
5 out of 5 stars review

This is Fire!

I’ve bought many fire pits, wood and propane and by far this is the one that elevates your cold weather outdoor enjoyment! Looking forward to extending my outdoor living space in chilly months to come!

Review from sharkninja.com
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Sep 2, 2025
Reviewer name: lanette10_4382
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Ninja fireside 360 outdoor heater and fire pit..Great item! .. It's the perfect outdoor pit and heater for this fall winter It is going to be EPIC!!

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
Aug 27, 2025
Reviewer name: Victor
1 out of 5 stars
1 out of 5 stars review

Came defective. Maybe thermocouple had issue but would not stay lit out even after swapping different propane tanks and following directions (pushing down for 10-30 seconds). Disappointed.

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982
reply from SharkNinja

Hi Victor, We're sorry to hear that you ran into issues using your new Ninja Fireside360. Sometimes the dials may loosen during transit which can result in the unit not operating properly. Please try turning the dial to the IGNITE position and press it firmly until it cannot be pushed any further. Once the dial is properly seated, the unit should ignite as expected. Make sure that when igniting, you continue to hold the dial for 10-15 seconds even after the flame is lit. Please contact our Fireside360 specialists at 1-800-365-0135 for additional support. Kind regards, Ninja Kitchen

Sep 22, 2025
Reviewer name: Sloppyjoe2020
5 out of 5 stars
5 out of 5 stars review

Love this Product!

Great product! Provides good ambient heating and is perfect for a cozy outdoor evening in the fall!

Review from sharkninja.com
Helpful?5M7TVRG76CCJ16982453982