Hi there. Thank you for taking the time to leave us feedback. We're sorry to hear that the TV you purchased came with a completely different remote control. For the best assistance, please reach out to the Walmart customer service team. If you have other concerns about the LG product, you can always reach us out on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help you. ^Dan

Hi, Victor. Thank you for reaching out about your LG TV (70UQ7070ZUD) model. We understand your concern about seeing a yellow line on your screen, as it can affect your viewing experience. We strive to provide reliable, high-quality products and ensure a smooth and seamless viewing experience.<br /><br />To help troubleshoot this issue, we recommend checking the HDMI connections and cables. Sometimes, loose or damaged cables can cause display problems. If that doesn’t resolve the issue, a reset of the TV settings may help. You may visit this link for additional information related to concerns: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-vertical-lines-or-stains-on-an-oled-tv-screen--20153130731463.<br /><br />If the problem persists, please send us a private message on social media &#64;LGUSSupport, and our team will be more than happy to assist you with further steps or service options. Your satisfaction is important to us, and we’re here to help. ^Juvy

Hello, We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at &#64;LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa

We&#39;re sorry to hear that your LG Smart TV&#39;s Alexa does not work properly. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you with this. Just shoot us a private or direct message via Facebook or Twitter using the handle &#64;LGUSSupport, and we will be happy to accommodate you! ~Rita