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Customer reviews for Faux 5' Deluxe Dracaena Floor Plant in Brown Tuscany Pottery Pot for
Faux 5' Deluxe Dracaena Floor Plant in Brown Tuscany Pottery Pot
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Showing 1-3 of 3 reviews
Nov 21, 2025
SS
1 out of 5 stars review

Not as described

This plant is not as described. It is NOT 5 foot tall, and does not have two stems coming off the plant. It is shipped Freight and suppose to weigh 70 pounds, but the truck driver picked it up (tall box) and walked 50 feet without setting it down. This item, they say, is not returnable, but I called customer service, and they sent me a replacement that was NOT the right product again. It's about 40 inches tall, and you shouldn't be charged for a smaller plant. I don't fault Sam's Club for this - but the supplier. It is going back to the nearest Sam's Club because I don't want an undersized plant that is overpriced.

Helpful?4DNK4ZCTUTJL16540206046
reply from LCG Florals

We sincerely apologize that the item you received did not match the product description. We understand how frustrating this experience was and are reviewing this issue with our team. Please contact us directly at info@lcgsalesinc.com, and we’ll be happy to assist and make this right.

Nov 26, 2025
John
1 out of 5 stars review

This is NOT 5'

THIS IS NOT 5' Like the other reviews, we ordered this because it said 5' it's 3' like mentioned. Delivery was exactly the same as well, it came in a huge box that said it was going to weight 70 lbs each, it was closer to 5lb. If the price was lower, it would be worth it. but unless you are looking for a 3' plant don't do it

Helpful?4DNK4ZCTUTJL16540206046
reply from LCG Florals

We’re very sorry for the incorrect product description and the frustration this caused. We appreciate your feedback and have shared it with our team to address the issue. Please contact us directly at info@lcgsalesinc.com, and we’ll be happy to assist and make this right.

Nov 21, 2025
Cary
1 out of 5 stars review

It’s not 5’. It’s 3!

Helpful?4DNK4ZCTUTJL16540206046
reply from LCG Florals

We’re sorry the item did not arrive as described. We appreciate you bringing this to our attention and are addressing it with our team. Please contact us directly at info@lcgsalesinc.com, and we’ll be happy to assist and make this right.