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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 71-80 of 1,193 reviews
Aug 1, 2019
Sunny
5 out of 5 stars review

Verified Purchase

Restful Sleep

I bought this mattress to replace a Sterns & Foster set that I bought 2 yrs ago. After dealing with a defect in the mattress it was replaced. Unfortunately the replacement didn't feel the same so I decided to replace it and as it turns out....it was the best decision I've made. I have slept like a baby since I got it. It's been a real blessing. Thank you Serta

Helpful?7G6POQO0UL4Z16010314664
Oct 6, 2019
Exceeding Comfort
5 out of 5 stars review

Verified Purchase

Exceeding Expectations

Mattress set was purchase for my 14yo grandson. Buying these sight unseen and without physically being able to test them, we were very uncertain of quality. However, he loves this mattress. After first night of sleeping on these, he actually overslept his alarm clock the next morning. First time this has ever happened. With his continued accolades about the mattress, I had to lay on them too and can echo his approval of comfort.

Helpful?7G6POQO0UL4Z16010314664
Aug 27, 2018
Not so happy
1 out of 5 stars review

Verified Purchase

We bought this only 2 weeks ago, and it already has divots in it where we lay. hummm.

Helpful?7G6POQO0UL4Z16010314664
Nov 11, 2016
Happywife
5 out of 5 stars review

Verified Purchase

Great nights sleep

My husband says he has not woken up with a back or neck ache since our new bed arrived.

Helpful?7G6POQO0UL4Z16010314664
Jan 4, 2022
LindaZ
1 out of 5 stars review

Verified Purchase

Not firm

Very soft mattress. No support. Do not recommend.

Helpful?7G6POQO0UL4Z16010314664
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Nov 25, 2017
this is horrible
1 out of 5 stars review

Verified Purchase

Run away. Do Not Even get tempted..

This is worst bed construction. The stitching is horrible

Helpful?7G6POQO0UL4Z16010314664
Nov 3, 2016
RileyRemodeler
5 out of 5 stars review

Verified Purchase

Great bed!

Very comfortable bed. Have been sleeping better than we have in years. Sturdy edges.

Helpful?7G6POQO0UL4Z16010314664
Apr 15, 2018
Alma Rose Dugan
5 out of 5 stars review

Verified Purchase

Comfortable!!!

Purchased this for my disabled sister. She loves the mattress set.

Helpful?7G6POQO0UL4Z16010314664
Sep 30, 2017
Rickyp1948
4 out of 5 stars review

Verified Purchase

Awesume

Slept on this mattress 2 nights. Awesome. Would do it again.

Helpful?7G6POQO0UL4Z16010314664
Aug 17, 2021
Lance
2 out of 5 stars review

Verified Purchase

Misleading

Misleading picture of mattress set. Looks old like base comes with set. In reality only a mattress and box springs come with set

Helpful?7G6POQO0UL4Z16010314664
reply from Serta Team

Hello Lance, thank you for taking the time to leave a review. A set includes the mattress and boxsprings only. Thank you.