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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 31-40 of 1,193 reviews
Jan 28, 2018
Rhyme
5 out of 5 stars review

Verified Purchase

Serta Castleview Cushion Firm Pillowtop Queed

This is a great mattress set! You can't beat the quality or price. It is super comfy with just the right amount of firmness but soft at the same time.

Helpful?7G6POQO0UL4Z16010314664
Aug 6, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

no disposal like said

Comfortable mattresses. Did not haul old ones away. If i wanted to fight to get them outside and pay for disposal i woukd have gone to the store. Very unhappy about paying in the price for this and not gettibg the service.

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Jan 24, 2018
lori
5 out of 5 stars review

Verified Purchase

Super Comfortable

I bought this and received it about a week ago. My boyfriend said it was the best mattress he has ever slept on. It is nice and firm but the memory foam gives it a little extra comfort.

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Dec 20, 2016
BamaVol
3 out of 5 stars review

Verified Purchase

Not exactly a pillow top

We have had the mattress for a couple weeks now and I am not thrilled with the quality of my sleep. The cushioning is not deep and I can feel something hard under it. I am not heavy, about 180. It's probably going back.

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Aug 14, 2019
CM
5 out of 5 stars review

Verified Purchase

Great Mattress

The mattress was everything we expected and more. The delivery service was exceptional! Two guy from Wichita came, have a 30 minute window, very professional and courteous. If I had only one complaint is getting in touch with a live person from Sams Club. The box spring had a small stain on it. But all in all very happy!

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Aug 13, 2019
Smt
5 out of 5 stars review

Verified Purchase

Great mattress and delivery

The mattress is very comfortable, but very firm. If you don't want a firm mattress, find a different one. However if you're looking for a high quality, comfortable, and firm mattress, this is the one for you. It comes with a two-piece box spring, as well.

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Oct 25, 2016
Min seng
4 out of 5 stars review

Verified Purchase

It is FIRM...

If you are looking for a really firm bed, then look no further... However, if you like a little bit of "softness" this might not be the bed of choice. My wife loves it, as its really firm; if it was up to me I would prefer a little bit of a softer pillow top.

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Nov 18, 2016
Spy
2 out of 5 stars review

Verified Purchase

Too stiff

I purchased this a few weeks ago, like any mattress purchas, you try it for. 3 minutes make your purchase, it gets delivered, you spend at least 8 hours sleeping on it, and you are not that comfortable. I have since spent $150 for a king nova form gel mattress topper and am now getting a restful sleep

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Sep 29, 2019
norest
2 out of 5 stars review

Verified Purchase

Too firm - Pillowtop ineffective

This mattress set is not working for me. We bought it to help my husband get a better night sleep and it made no difference. It has made my sleep more difficult and I awaken sore and stiff. The mattress is too firm and the pillowtop does not soften the effects of it.

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Nov 5, 2020
Cathy
3 out of 5 stars review

Verified Purchase

Serta Castleview Cushion Firm Mattress Set

I ordered this mattress set on Aug 25, should have been delivered on Sept 22 no show. Called said it would be delivered on Oct 16 no show,then Oct 26 no show. Then Oct 29 once again no show.Then Nov 3rd no show. Each time I called was on hold a half hour. Finally I went to Sam's waited 35 minutes while on hold. That afternoon we got the call it would be delivered on Nov 5th It finally arrived , so far we are happy with the purchase. Very disappointed in the delivery timeframe. I feel like they should re-evaluate their delivery company.

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