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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 1,181-1,190 of 1,193 reviews
Apr 19, 2019
Disappointed
4 out of 5 stars review

Sleeping better

Took six weeks to get it but glad we did. It is a nice piece.

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Oct 11, 2016
Cloakey
5 out of 5 stars review

great value-great mattress

I really liked this mattress. Scared to order it online but really impressed with it. Super value.

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Feb 6, 2023
Kay
1 out of 5 stars review

Don't buy

bought and sunk, got a warranty replacement and happened again

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Nov 4, 2016
lee
5 out of 5 stars review

my best mattress ever!

i should have gotten this years ago!

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May 18, 2023
Yamilex
1 out of 5 stars review

Bad mattress

Very poor quality sank very quickly and I only bought it less than a year ago.

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Mar 29, 2019
Chatterbox
4 out of 5 stars review

Wonderful Mattress.

Everything worked out great from purchase to delivery.

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Oct 14, 2021
Dani
3 out of 5 stars review

Question

What is the difference between Kerrington and castleview pillow top mattress set?

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reply from Serta Team

Hello Dani! Thank you for your inquiry. The Kerrington features higher density foams to offer you a slightly firmer feel. If you have any questions or would like to speak with our team directly, please feel free to contact us at 1-888-240-1945. Thank you.

Mar 25, 2019
Bmorescorpio
5 out of 5 stars review

Great Mattress for the PRICE!

I'm glad to be a member of Sam Club and purchase this firm mattress for a good prices!

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Apr 21, 2019
Toccora
5 out of 5 stars review

Great Sleep

I am so happy with this purchase. It provides me with a great night's sleep.

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Sep 13, 2021
Lb Queen Bed
2 out of 5 stars review

Bed review

This mattress is getting lumpy and it's only a couple months old. Started to happen after a few weeks I will be returning hopefully a full refund.

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reply from Serta Team

Hi there! We're sorry to hear that you are experiencing issues with your Serta mattress. We value your feedback and would love to get this resolved for you immediately. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!