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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 91-100 of 1,193 reviews
Nov 17, 2016
Joe
4 out of 5 stars review

Verified Purchase

Firm!

Purchased Serta Perfect Sleeper Castleview Cushion Firm Pillowtop King Mattress Set about 1 month ago & have no regrets. The mattress is firm & the most comfortable I have ever purchased.

Helpful?7G6POQO0UL4Z16010314664
Oct 9, 2019
Anonymous
5 out of 5 stars review

Verified Purchase

A Fine Mattress

It is an excellent buy and was delivered and set up at no extra cost. They removed the old mattress and left everything clean and tidy. Mattress is everything we hoped it would be in terms of firmness, support, and materials.

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Oct 13, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

We are very satisfied ?

Very nice.My only suggestion to buyers is to get the low profile box. I had to buy another frame to lower the bed, still to high. However, we love the comfort and the price.

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Oct 6, 2019
Sleeepy55
4 out of 5 stars review

Verified Purchase

Good Quality

I like the quality of this mattress but not quite as firm as I would like. The delivery was terrible. Not happy with that. Stayed home all day and they did not call or come. Had to stay home half a day again.

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Nov 21, 2021
Chitownsfinestnegiotator
2 out of 5 stars review

Verified Purchase

Wish they made them like they use to

I purchased the Serta mattress thinking that maybe the first one I purchased was just a defect but no. Not sure if these mattresses are just refurbished but no.

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reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. If you wouldn’t mind, please contact us at 1-888-240-1945. We look forward to assisting you!

Sep 11, 2019
Happy Camper
5 out of 5 stars review

Verified Purchase

Firm

We wanted a firm mattress and we got one. I was a litte worried that I had gotten it too firm, but I think my old mattress was in such bad shape that it took me a few days to get used to it. We love it.

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Dec 17, 2017
Heather
1 out of 5 stars review

Verified Purchase

Hard as a rock

I thought the pillow top would be comfortable, i was mistaken.I have slept on this mattress three days now and my back hurts worse. Hoping I can exchange.

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Jun 7, 2019
Jan
1 out of 5 stars review

Verified Purchase

You get what you pay for

I bought this mattress about a month ago. My back hurts every morning when I get up. It started to have a dip after about a week. And I'm a small person. It's going back.

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Sep 11, 2019
Vanessa
1 out of 5 stars review

Verified Purchase

Extremely HARD mattress

I do NOT recommend this mattress at all! I was not able to fall asleep on it. It is extremely HARD. My previous mattress was firm and lasted me 10+ years but this one was seriously unbearable!!!

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Oct 5, 2021
Stella
5 out of 5 stars review

Verified Purchase

Best mattress set

Best bang for the buck. Other places wanted more than $1,800 for a king size set. No way I'm paying that. This bed is super comfy. We love it. Paid less than half what other stores wanted. Great value.

Helpful?7G6POQO0UL4Z16010314664