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Customer reviews for SAMSUNG 70” Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 70” Class U8000F Series 4K Crystal UHD Smart TV
4.6 out of 5 stars
stars1,560 ratings1,554 reviews
  1. 5 stars75% (1,163)
  2. 4 stars15% (234)
  3. 3 stars5% (77)
  4. 2 stars3% (42)
  5. 1 star3% (44)

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Showing 531-540 of 1,554 reviews
Jun 5, 2026
Mike
2 out of 5 stars review

Slow response

[This review was collected as part of a promotion.] Compared to my older Samsung 65” this interface is horrible totally inconsistent with the other and slower than a Intel 286 processor

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
reply from Samsung Advisor

Hi Mike, We appreciate your feedback regarding your U8000FD TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor

May 20, 2026
BRent
4 out of 5 stars review

Unbeatable for the price

[This review was collected as part of a promotion.] I purchased this for an outdoor TV. Has a little more glare than I'd like but that is the only downfall. If it was indoors it would be perfect and I would give it a 5.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
May 20, 2026
Pakat
3 out of 5 stars review

No Voice Commands

[This review was collected as part of a promotion.] The TV clarity is superb. I would not have purchased it if I knew it did not have voice command options.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
reply from Samsung Advisor

Hi Pakat, Thank you for sharing your review. Your TV does not have a built-in voice assistant, but it does work with Alexa, meaning you’ll need to connect a standalone Alexa device, such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. Here are the steps: 1. Download both the Amazon Alexa and Samsung SmartThings apps, if you don't already have them. Both are available for iOS or Android devices. 2. Make sure your Alexa device and TV are both connected to the same Wi-Fi network. 3. Your TV must be enabled within the SmartThings app. If not, make sure you are signed in with your Samsung account on the TV: Settings > All Settings > Samsung Account 4. Log in to the SmartThings app with the same Samsung account. Tap Devices, and if your TV isn’t already shown, tap + to add it to the app. 5. In the Alexa app, enable the SmartThings skill and sign into your Samsung account. This will automatically connect your Samsung TV to Alexa and let you use voice commands to control your television. If you need more help, we’re here. Give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent through the Support link on our website. ~ Samsung Advisor

Jun 11, 2026
Bigworm73
5 out of 5 stars review

My TV

[This review was collected as part of a promotion.] I love everything about my TV. The brightness is breathtaking and the same for contrast is so refreshing.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
Jun 9, 2026
Roger
4 out of 5 stars review

Good Picture

[This review was collected as part of a promotion.] Picture is better than I expected.The quality is almost as good as my OLED TV that I have In another room.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
May 20, 2026
Hannax
5 out of 5 stars review

Good tv for me

[This review was collected as part of a promotion.] I love my tv. It is a 40 inch tv. The tv is clear and has good sound. I love all the features. I love the YouTube and Netflix buttons on the remote. The brightness is good.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
May 20, 2026
Chris
2 out of 5 stars review

Started out promising

[This review was collected as part of a promotion.] Cheap looking bezel around the television,and connection issues it kept dropping and restarting,i never worried about buying a samsund product until this one. Returned.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
reply from Samsung Advisor

Hi Chris, We're sorry to hear about the issues that resulted in a return. Please know we are available and would have been happy to troubleshoot with you. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website to chat live and access manuals or software. ~ Samsung Advisor

May 20, 2026
Jimmyz
4 out of 5 stars review

Remote control

[This review was collected as part of a promotion.] Would have been nice if it would have come with the voice activated remote. So it basically makes that feature useless.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
May 20, 2026
Lito
5 out of 5 stars review

Watch the news

[This review was collected as part of a promotion.] Everything is good to my Samsung tv… I’ve got 70 inches at the living room and the other room with my parents 32 inches Samsung at mine 50 inches Samsung tv.. that’s why I love Samsung..

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
Jun 7, 2026
Andi
1 out of 5 stars review

Does NOT Hold WiFi Connection

[This review was collected as part of a promotion.] It does not hold my WiFi connection while every other computer and device in my house does. And while I understand the difference between Samsung and Apple, does not stream AppleTV well.

Review from Samsung US
Helpful?340LGBQNMBLF16007967994
reply from Samsung Advisor

Hi Andi, Thank you for your feedback. For optimal performance, please ensure your TV is running the latest firmware Update Version 1269.9. You can check this by going to: Home > left directional key > Settings > Support > Software Update If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you continue to have issues, please call us at -800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor