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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] A functional refrigerator is essential every cook’s kitchen and this one has been a wonderful edition to our new home. It has plenty of room for me to store groceries for the week and then some. My whole family utilizes the water/drink access door daily and has helped us to cut down significantly on plastic water bottle use. 

The technology features are helpful when trying to remember what was left in the fridge last minute at the grocery store and I like being able to display pictures and drawings without accumulating paper and magnets on the front of the fridge. 

Overall, wonderful product. I only gave it a four, because the freezer door often needs to be pushed closed on the bottom left corner despite the seal being closed in the center.

Perfect for the family cook

Samsung US

[This review was collected as part of a promotion.] Looks beautiful! The smart things app is easy to use and looking forward to all the features

What a Beauty

[This review was collected as part of a promotion.] I love my fridge.  It has so many features. Has great storage space.

Great fridge.

[This review was collected as part of a promotion.] Love my new Refrigerator! The smart features are easy to use.

Great Features

[This review was collected as part of a promotion.] Large storage capacity with smart organizations features

It's the best appliance

[This review was collected as part of a promotion.] I love my refrigerator and also the fact that it can open the doors with a sensor.

I love my refrigerator

[This review was collected as part of a promotion.] Very beautiful, elegant, spacious, quiet... perfect for my needs.

Beautiful and elegant.

[This review was collected as part of a promotion.] Helps homehold for better food capacity and efficient along with visibility

Wonderful

[This review was collected as part of a promotion.] Absolutely love our new frig. I also love the whiteboard for our kids!

Love the calendar and organization

[This review was collected as part of a promotion.] Great product, love the space and the great technology

Fridge

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] Our new Bespoke refridgerator was just delivered and we are enjoying setting everything up. We love the autofill water pitcher, the way the French doors can be set to automatically open, the roominess of the entire and the deli door. We are still figuring out everything on the family hub, but so far it has been pretty intuitive. Thanks Samsung for a great product!

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