[This review was collected as part of a promotion.] Our bespoke refrigerator was recently installed, and it has completely elevated our kitchen. The design fits perfectly with our space, and the customizable finish gives it a high-end, built-in look. The technology adds value to the kitchen experience. It runs quietly, keeps temperatures consistent, and the interior layout is well thought out for both everyday use and entertaining. Installation was seamless, and overall, we’re extremely satisfied with both the quality and appearance. Highly recommend for anyone looking to blend function with style.

[This review was collected as part of a promotion.] Love the fridge and its features. Big capacity to fit a lot of things. The design is sleek, my kids love the technology. I’m on the shorter side so just a bit hard to grab things on the top rack and far back. Other than that we love our new fridge!

[This review was collected as part of a promotion.] This is by far the best refrigerator I have owned. My wife and kids love it. Tons of space for everything, really keeps food cold. We love the beverage center with the pitcher- it comes in handy all the time. The big screen is also a plus. No issues so far.

[This review was collected as part of a promotion.] I bought this refrigerator because it has two cooling zones that are separate. My old refrigerator always froze things on the top shelf since the air from the freezer was pulled into the refrigerator to cool it. All the other features are awesome.

[This review was collected as part of a promotion.] I’m loving my Bespoke fridge. The capacity is huge, and the FlexZone drawer gives me amazing storage flexibility for drinks or frozen items. More importantly, the cooling performance is excellent; the temperature is super consistent, keeping everything fresh. It runs quietly, too. If space and reliable cooling are your main needs, you won’t be disappointed.

[This review was collected as part of a promotion.] Would be nicer if I could have other apps to use. But most dissapointing feature is the lack of a light for the freezer. My last samsung had a light in the bottom freezer. Now my sealing bar between the ref doors is not sealing well. Only had for 6 months. Not happy with the last 3 Samsung products that I have purchased.

I equipped my entire kitchen with Samsung Bespoke product, purchasing a new Samsung Refrigerator ( >$3200), Stove, Dishwasher and Microwave direct from Samsung. I went direct thinking that customer service and all the other aspects of quality would be met. However, after a little over two years (just after the warranty period) my dishwasher (bespoke) stopped working. I contacted Samsung Service and the responsiveness has been horrible. We spoke about the warranty and even purchasing a new one and never got a call back. I’d like this email sent to senior leadership at Samsung as I look for a remedy. My kitchen is now equipped with a boat anchor and the label on that anchor is Samsung. My junk Maytag lasted longer and if this is not remedied I will let every rating service know NOT to purchase Samsung, especially direct. If I sound upset, I am. I call service and never hear back. I call the warranty group and all they care about is maximizing profit by charging me >$300 for a 1-yr warranty and then call me back.

[This review was collected as part of a promotion.] Have been using this fridge for 2 months. And have hosted many guests. Everyone just likes its features - integration with Ring system, photos and memories right there for beautiful reminders. Optimized capacity throughout with shelf’s etc. Just a great product.

We do not recommend this refrigerator if you are purchasing it because of the AI family hub with screen and internet connectivity. We are now on our second refrigerator since purchasing it less than three weeks ago. The first one was delivered defective because the screen would not even turn on. We then had to have a replacement delivered, and the replacement’s screen has gone dark within two weeks of having been delivered. Samsung offers this refrigerator in the same configuration without a screen and the opening doors - that might be a less problematic version of this model. However, if the quality control from Samsung is so bad that the screens don’t work it causes me to question their overall quality control. On top of that, they don’t provide a meaningful users manual to help us troubleshoot this problem and I’ve spent time on their website trying to find a user’s manual without success - if it exists then it is hidden somewhere or not otherwise obvious. I am frustrated by this product and the investment.

[This review was collected as part of a promotion.] Sleek design and versatile storage options! I love that the panels are customizable for different "looks" - we had a promotion for a spare set, so we can change the appearance throughout the year. The user manual is super sparce, though, with various QR codes for instructions on different components. Would be great if it were consolidated. The Family Hub is very useful and we can control our smart devices from there. The automatic door opening function WOULD be great, but the doors barely open a crack (yes, it's level!) and you still need to use your hands to open. We will see how the surfaces hold up to fingerprints over time.