I bought this fridge a year ago. I have loved it so far. Just got my software update this morning so I clicked it. Immediately i noticed the calendar is the ugliest thing I’ve ever seen. The previous one had such nice writing on the top. This one looks generic and so so ugly. I wish there was an option to customize.

[This review was collected as part of a promotion.] This fridge has been a great upgrade to our kitchen. It has provided a modern yet slick design to our kitchen. The screen allows us to write notes on what is needed to be purchase and adding the calendar to the home screen allows us to keep our family informed with important dates. The home screen makes it easy to change the temperature on the different zones based on your needs/preferences. It also makes it easy to be reminded of when the filter needs to be changed. The different forms of getting filter water is another great thing about it and the two different types of ice cubes. The Flexzone allows us to either switch between using it for deli meats or can drinks based on our needs. The separations in the freezer allow us to separate our ice cream with frozen vegetables/meats. Overall, this fridge is an excellent upgrade and meets the different needs we need throughout the month.

[This review was collected as part of a promotion.] We absolutely love this fridge! It’s beautiful & has a lot of space! We do have a few complaints: 1. The side of the fridge is scuffed a little. Not the biggest deal.. but when you are paying this much for a fridge, it’s a little frustrating. 2. The main fridge doors are a but uneven. I’m not even sure how or if it can be fixed. But, the left door is slightly lower than the right door. 3. The automatic door opener on the right side does not push the door open all the way. Again, not sure how or if this can be fixed.

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke Family Hub refrigerator! The technology is amazing, and the features are ideal for my family’s everyday needs. The Family Hub makes it easy to stay organized, keep track of groceries, and even connect with our smart devices. The spacious design gives us plenty of room for everything, which is perfect for a large family. I also love the sleek, modern look—it adds such a stylish touch to our kitchen. Overall, it’s the perfect combination of innovation, functionality, and design. I couldn’t be happier with this purchase!

OK, this was an impulse purchase. I am glad I did, because Samsung has a nice sale going on. The order process was easy - Selected the options I wanted, and I saw that it would be delivered the NEXT DAY! Once the order was placed, I got confirmation within 30 minutes and within a couple of hours I received text and email confirmation about my next day delivery window. The courier showed up before the window even started, by about 20 minutes. I was happy for this because I was excited and ready to receive it. Install process was easy - attach the water line and plug it in. After doing a basic setup of the Wi-Fi, there was an update waiting. It installed, and I was able to get on with the setup. I am technically inclined, so setup was a no-brainer. I already have a Samsung smartphone, so once I connected my account, a lot of settings were done in the background. The unit is beautiful, and is replacing a 16-year-old unit. the compressor and fans on this model are quiet. On my old unit, I hear a little fan noise, and when you opened the door you would hear more of this sound. In The Samsung unit, the fans are a whisper. It is important to make sure your unit is leveled properly, or else you will have issues with the doors opening as they should. tilted too far back, the doors won't open. Tilted too far forward, they open wildly. there is a balance. This is in the manual but wanted to also stress it here. The installers knew this and prepped the unit, so the doors open slowly and confidently. I am not a fan of Bixby (voice assistant) but I am on the fridge! Once I trained it to my voice, it handles my requests with no issue. With my voice, I can say "open the fridge" without saying "Hey Bixby" (this is a setting you can turn on and off). The Family Hub also has access to Alexa and I can use the fridge to do Alexa tasks. The power cool and power freeze were brilliant, because after taking about 45 minutes to remove the plastic saran wrap off the parts, it was after this that I put my items in. the fridge was at the operating temps I wanted in no time. The screen is beautiful, and the AI camera feature is cool. I need to take some time to see which items I want to keep track of so I can use this as efficiently as possible. For now, it's capturing everything I am doing - I am not even taking time to pause, so the camera can see - It's able to snap a photo as I move about. Once it does this, the AI screen opens, and you can add data to the item that it does not automatically recognize. I do plan to be more focused on making sure I have the item facing up, or framed properly, so the camera can get a proper photo. That's on me and not the fridge. The camera does a good job of making sure my image is not in the scene. The auto water pitcher feature is also nice. Being inside the door and not needed to open the door, this helps keep the fridge at a constant temp. The hub allows me to access my other Samsung items on the screen as well. This is really a fantastic device.

Purchased in January 2025 for my new house under construction. Connected the refrigerator in June and next day it leaked and did a lot of damage. Called Samsung for repair and 3 months passed and still waiting for Samsung warranty fix my refrigerator.

We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.

[This review was collected as part of a promotion.] We've had this fridge for a few months now and honestly, it’s been a total upgrade for our kitchen. The AI Vision Inside is super helpful, it actually lets us see what's inside without opening the doors (great when I'm at the store and forget what we need). It's definitely helped us cut down on food waste, which is something we used to struggle with a lot more before. The Family Hub display have become part of our daily routine, we use it for recipes, quick notes, and even to play music while cooking. It makes the kitchen feel more fun and interactive. Overall very happy with the fridge so far.

[This review was collected as part of a promotion.] I received this Samsung refrigerator at an Samsung refrigerator at a discount for my honest review . Our old fridge was at least 15 years old and a side by side. This refrigerator is packed with so much additional tech it’s the best upgrade we have ever had. The French door style is amazing the space we now have is the best. The large touch screen is great for leaving notes and posting photos to display. Not to mention the ability to watch YouTube on the screen and follow along while cooking.

[This review was collected as part of a promotion.] This Besopoke Refrigerator is the perfect addition to my busy family! The family hub is an amazing at organizing what is in the fridge as well as my family’s schedule! Easy access to water and ice! We love the two different size ice cubes that it makes as well!