[This review was collected as part of a promotion.] I am very happy with my refrigerator period it does all that I would like and more period it is beautiful coordinates well with my other Samsung appliances period I appreciate the quality for products, I ESPECIALLY LIKE THE INSIDE WATER PITCHER & 2 SIZES OF ICE CUBES.Tthank you!

[This review was collected as part of a promotion.] Although the capacity is less than my old refrigerator, I’m loving the fact that things don’t get lost in the back of the shelves. The adjustable shelf finally gives me a place for taller items. The Alexa connection lets me use it as a timer or to listen to my audiobooks while I cook. I haven’t used the Alexa feature for shopping yet but I can see doing that sometime in the future. I can leave notes for the family on the fridge without a mess of paper notes all over the fridge. I like the ability to keep tabs on what’s in the fridge so that I know what needs to be tossed or replaced. Bixby sometimes answers me when I’m talking to myself, but that’s just funny. I

[This review was collected as part of a promotion.] Product is really good till now and was very much useful and good fit for our needs. It really does its job. All we need to efficiently use embedded AI to efficiently use the refrigerator. It is one of the best model we had till now.

The product failed in 6 months. Took a week to repair. The repair made it worse, and all my fridge stuff got frozen. Been waiting for a week now for someone to come in an repair this. Samsung, get your act together. Just good looking products are not enough.

[This review was collected as part of a promotion.] Great fridge but the AI photo part doesn’t work as well as we had hoped and you can’t see into the flex drawer or freezer which is kind of a bummer so we just don’t use it at all. Love the two types of ice and the water features. Wish you could add different apps but very limited there. Works great otherwise.

[This review was collected as part of a promotion.] ⭐⭐⭐⭐ Samsung AI Hub Refrigerator — A Solid Upgrade with Room for Improvement Rating: 4 out of 5 stars Overview This is my second Samsung AI-powered refrigerator. I previously owned the Family Hub generation and recently upgraded to the newer model featuring the larger AI Hub screen. Overall, it's a very good refrigerator — Samsung clearly continues to push the boundaries of what a smart fridge can do. That said, after spending time with it, there are some clear strengths and a few areas where Samsung still has work to do. ✅ What I Love (Pros) Impressive Storage Capacity The interior space is generous and well-organized, making it easy to store everything from weekly grocery hauls to large platters for entertaining. Samsung has done a great job maximizing usable space. Excellent Cooling Performance The cooling is consistent and reliable across all compartments. Food stays fresh noticeably longer, and temperature recovery after opening the doors is quick. Beverage Center & Dual Ice Maker This is honestly one of my favorite features. The built-in beverage center is incredibly convenient for quick access to filtered water and drinks without opening the main door. Having two types of ice makers — cubed and Ice Bites™ — is a surprisingly useful luxury that I didn't know I needed until I had it. Sleek Exterior Design The refrigerator looks premium and modern in the kitchen. The flat-panel finish and minimal hardware give it a clean, built-in aesthetic that elevates the space. Large AI-Powered Touchscreen The upgraded AI Hub screen is significantly larger than the previous Family Hub display and feels more responsive. It serves as a great kitchen command center for managing calendars, viewing recipes, and streaming content while cooking. ⚠️ Where It Falls Short (Cons) Auto-Opening Door Is Underwhelming The hands-free auto-open door feature sounds great in theory, but in practice, it opens far too slowly and doesn't swing open fully. This makes it more of a novelty than a genuinely useful feature — you still end up pulling the door the rest of the way manually, which defeats the purpose. Bixby Is Not a Production-Grade AI Assistant For a refrigerator marketed around AI, the built-in Bixby voice assistant is disappointing. It struggles with basic commands, has limited contextual understanding, and simply doesn't compare to what we've come to expect from modern AI assistants like Alexa or Google Assistant. This is the area with the most room for improvement. Limited App Ecosystem for the Large Screen The AI Hub screen is big and beautiful, but Samsung hasn't fully capitalized on it yet. There's a noticeable lack of useful apps optimized for the vertical display format. The screen has so much potential, but the software library doesn't match the hardware's ambition. Internal Baskets and Trays Feel Flimsy Given the premium price point, I expected sturdier internal components. The baskets and trays feel lightweight and somewhat fragile — they flex more than I'd like when loaded with heavier items. Samsung should invest in more durable materials for these high-touch components. Final Verdict The Samsung AI Hub Refrigerator is a genuinely impressive appliance and a meaningful upgrade over the Family Hub generation. The core refrigerator fundamentals — capacity, cooling, and design — are excellent, and features like the beverage center and dual ice maker add real everyday value. However, the smart features still feel like they're catching up to the hardware. The auto-open door needs to be faster and more functional, Bixby needs a serious AI overhaul, and the app ecosystem needs to grow to justify that beautiful large screen. If Samsung can refine the software experience to match the quality of the hardware, this would easily be a five-star product. Would I recommend it? Yes — it's one of the best smart refrigerators on the market today. Just go in with realistic expectations about the AI features, and you'll be very happy with what is, at its core, an outstanding refrigerator. Reviewed by a repeat Samsung smart refrigerator owner who upgraded from the Family Hub to the AI Hub generation.

[This review was collected as part of a promotion.] A great fridge but can be a little expensive. Overall very much worth the price in my opinion. Capacity, smart features, and temp control are all top of the line. If you have the money to splurge, this is a great investment.

Samsung products have become very low quality. I purchased this refrigerator and with less than 5 years of normal usage, the whole unit has stopped working. Once i called Samsung, they CAN send someone to take a look, but i will have to pay out of pocket for the quote, the labor and anything else not read on their fine print 5 years ago. Just stay away from all appliances from this brand

[This review was collected as part of a promotion.] This refrigerator had all the options you could possibly need. The 2 ice makers are fantastic. The doors open and close. Great. Being able to do them on the app makes it so easy. I've had this refrigerator over a month and. It's the best refrigerator I have ever had. No problems at all. Very easy to install. And the AI. Features are fantastic.

[This review was collected as part of a promotion.] Lets unpack this : Top rated with features that allows you to open the door with a single touch of your finger. multiple types of ice for everyone in your home, keeping the money in your pockets. the Family Hub you can connect Bluetooth for your fav Music, TV, Dateline, check to see who is at the door all from your Fridge, now capacity? Meats its meats/cheese, vegs and layers and layers of food as it has several shelves. I don't know how I have lived without this.