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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars391 ratings391 reviews
  1. 5 stars81% (318)
  2. 4 stars13% (50)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star5% (19)

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Showing 281-290 of 391 reviews
Sep 25, 2025
Frustrated
1 out of 5 stars review

not worth the price!

We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from SEA Care

Good day, We understand the importance of a working refrigerator in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your fridge. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung ice maker is not working (Please choose what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John

Jun 27, 2025
Sugarmedic23
5 out of 5 stars review

Best refrigerator for your money!

[This review was collected as part of a promotion.] The Samsung bespoke refrigerator is one of the best refrigerators I have ever owned. The best part about it is it has a large screen to watch TV or to do anything that you would do on your phone or computer. It’s really awesome that it has a camera so anytime that I take things out of the fridge. It reminds me that I need to put it back or re-purchase it making it easy to know what I have on hand. It makes two different kinds of ice, which is awesome and the ice trays are always full. It also has a really cool drink station inside the fridge. You don’t get the water leaking out the front with the water dispenser inside so it makes it always look clean and sleek. I love the drawers of the fridge because they store a lot of food. To me this would be a top choice for any family looking to purchase a new refrigerator.

Review from The Insiders
Helpful?58YIRRO97UR415492268533
Sep 7, 2025
Abridges
5 out of 5 stars review

Perfect for families!!

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke Family Hub refrigerator! The technology is amazing, and the features are ideal for my family’s everyday needs. The Family Hub makes it easy to stay organized, keep track of groceries, and even connect with our smart devices. The spacious design gives us plenty of room for everything, which is perfect for a large family. I also love the sleek, modern look—it adds such a stylish touch to our kitchen. Overall, it’s the perfect combination of innovation, functionality, and design. I couldn’t be happier with this purchase!

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Sep 24, 2025
DonewithSamsung
1 out of 5 stars review

Samsung is piloting Displaying ads on Refrigerator

Samsung is running a pilot program to display ads on smart refrigerators with display screens. Imagine buying an appliance and it shows you commercials to *enhance the experience* Also see below for a reddit link. It will also outline experiences consumers have had with support. https://www.reddit.com/r/technology/comments/1nnj6bb/comment/nfkyvwk/

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from Samsung Care

Greetings, We understand your disappointment with the ads being displayed on your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150839594) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 28, 2025
paigels2025
4 out of 5 stars review

Gorgeous!

[This review was collected as part of a promotion.] We absolutely love this fridge! It’s beautiful & has a lot of space! We do have a few complaints: 1. The side of the fridge is scuffed a little. Not the biggest deal.. but when you are paying this much for a fridge, it’s a little frustrating. 2. The main fridge doors are a but uneven. I’m not even sure how or if it can be fixed. But, the left door is slightly lower than the right door. 3. The automatic door opener on the right side does not push the door open all the way. Again, not sure how or if this can be fixed.

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Review from Samsung US
Helpful?58YIRRO97UR415492268533
Jul 27, 2025
Skip
5 out of 5 stars review

Fun and Functional

[This review was collected as part of a promotion.] Could not be happier with the purchase of the newest model of the Bespoke Refrigerator. Takes a little time and tech savvy to get all your different media accounts added. There are plenty of video how to’s and features included for you to research. This will be the center of attention in your kitchen and everyone that comes over just loves it. I really love that the Ring App pops up on it to see who’s at the front door. Spacious interior and beautiful exterior. Not much more you could want in a refrigerator.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Jul 18, 2025
Srabius
5 out of 5 stars review

Perfect for a busy family

[This review was collected as part of a promotion.] This Besopoke Refrigerator is the perfect addition to my busy family! The family hub is an amazing at organizing what is in the fridge as well as my family’s schedule! Easy access to water and ice! We love the two different size ice cubes that it makes as well!

Review from The Insiders
Helpful?58YIRRO97UR415492268533
Jul 5, 2025
bastudillo14
5 out of 5 stars review

Excellent upgrade

[This review was collected as part of a promotion.] This fridge has been a great upgrade to our kitchen. It has provided a modern yet slick design to our kitchen. The screen allows us to write notes on what is needed to be purchase and adding the calendar to the home screen allows us to keep our family informed with important dates. The home screen makes it easy to change the temperature on the different zones based on your needs/preferences. It also makes it easy to be reminded of when the filter needs to be changed. The different forms of getting filter water is another great thing about it and the two different types of ice cubes. The Flexzone allows us to either switch between using it for deli meats or can drinks based on our needs. The separations in the freezer allow us to separate our ice cream with frozen vegetables/meats. Overall, this fridge is an excellent upgrade and meets the different needs we need throughout the month.

Review from The Insiders
Helpful?58YIRRO97UR415492268533
Aug 26, 2025
Jess
1 out of 5 stars review

Google Calendar Widget Ugly Update

I bought this fridge a year ago. I have loved it so far. Just got my software update this morning so I clicked it. Immediately i noticed the calendar is the ugliest thing I’ve ever seen. The previous one had such nice writing on the top. This one looks generic and so so ugly. I wish there was an option to customize.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from Samsung Care

Hi Jess, Thanks so much for your feedback. With each Family Hub software update, our goal is to enhance usability and keep the experience consistent across all devices. Right now, the calendar doesn’t offer deep customization options for fonts or layout, and we understand that can be frustrating—especially if you preferred the previous design. We truly value your input, and personalization is an area we’re actively looking at as we plan future updates. Your voice helps shape where we go next. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150518219 to help our team pull up your information. Leo

Aug 28, 2025
Tt268
5 out of 5 stars review

I love the built-in screen feature, so much fun

[This review was collected as part of a promotion.] The stainless steel finish looks very sleek and modern, and it matched all my applicants, and instantly upgrades the look of my kitchen. The fridge is large and very spacious, which makes it easy to store groceries for the whole family without feeling cramped. I really like the four-door design because it helps keep things organized and easy to find. The shelves and compartments are adjustable, which is convenient when I need to fit bigger items. One of my favorite features is the big built-in screen, it’s larger than expected, very responsive, and super convenient. I can look up recipes, play music, or even watch shows while cooking in the kitchen, which makes the whole experience more fun. The cooling is strong and consistent, keeping food fresh for a long time.

Review from Samsung US
Helpful?58YIRRO97UR415492268533