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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] Love this refrigerator. Has a big screen that integrates very well with alexa!

A very cool refrigerator!

Samsung US

[This review was collected as part of a promotion.] Very easy set up. Instructions were very helpful. Has everything we need.

Great efficiency

[This review was collected as part of a promotion.] Love everything about this frig especially how long food stays fresh

Love how long food stays fresh

[This review was collected as part of a promotion.] Great  look with great features. User friendly interface

Great features

[This review was collected as part of a promotion.] We love how easy it is to use and holds alot...love the 2 linds of ice as well

Love it

[This review was collected as part of a promotion.] Good fridge and love the color and quality. Very easy to clean

Good choice

[This review was collected as part of a promotion.] my dream fridge! everything i asked for its here!!!

my dream fridge

[This review was collected as part of a promotion.] Ice cubes takes lot of time to get and should be more faster

[This review was collected as part of a promotion.] Very beautiful, elegant, spacious, quiet... perfect for my needs.

Beautiful and elegant.

[This review was collected as part of a promotion.] Very efficient fridge, love using it. The look, and feel of it is awesome

Awesome fridge

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] The huge touch screen drops your jaw. We display quite a few of our photos on ours, and it's easy to write each other a note on it. The biggest thing I've noticed is the temperature is very precise, and you'll notice the difference of how long your fruits and vegetables last.

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