[This review was collected as part of a promotion.] The Samsung Bespoke refrigerator truly stands out for its advanced technology and thoughtful innovation. From the moment it’s set up, the smart features elevate everyday usage into a seamless experience. The SmartThings integration is impressive, allowing remote monitoring and control directly from a smartphone. Temperature adjustments, energy tracking, and alerts are intuitive and responsive, making appliance management effortless. The AI-powered cooling system maintains consistent temperatures across compartments, ensuring optimal food freshness while improving energy efficiency. The Twin Cooling Plus™ technology is a highlight, independently controlling the fridge and freezer to preserve humidity levels and prevent odor mixing. The digital inverter compressor operates quietly while adapting performance based on usage patterns, offering both durability and reduced power consumption. Additionally, features like precise temperature control, rapid cooling modes, and intelligent sensors demonstrate Samsung’s focus on blending performance with smart automation. The internal display and touch controls are sleek, responsive, and easy to navigate. Overall, the Samsung Bespoke refrigerator delivers a premium, future-ready experience. Its cutting-edge technology not only enhances convenience but also ensures reliability, efficiency, and superior food preservation. A perfect choice for anyone who values smart living and innovative design.

DO NOT BUY, broke within 2 hours of install after update was pushed to Family Hub, Thing is a brick now. Then they tell us they cant fix it, and we can return it and buy another one to replace it, with no time line on when we would have a functional fridge. Then to top it off they no longer have our old fridge they took away.

Purchased the Bespoke refrigerator with AI family hub two days ago and have spent countless hours trying to setup Family Hub, then once account was finally set up, received message that family hub was no longer supported and needed to use another app called “SmartThings”. Well, it won’t even sync up to the refrigerator. Also, found other included apps on refrigerator are no longer supported.

I equipped my entire kitchen with Samsung Bespoke product, purchasing a new Samsung Refrigerator ( >$3200), Stove, Dishwasher and Microwave direct from Samsung. I went direct thinking that customer service and all the other aspects of quality would be met. However, after a little over two years (just after the warranty period) my dishwasher (bespoke) stopped working. I contacted Samsung Service and the responsiveness has been horrible. We spoke about the warranty and even purchasing a new one and never got a call back. I’d like this email sent to senior leadership at Samsung as I look for a remedy. My kitchen is now equipped with a boat anchor and the label on that anchor is Samsung. My junk Maytag lasted longer and if this is not remedied I will let every rating service know NOT to purchase Samsung, especially direct. If I sound upset, I am. I call service and never hear back. I call the warranty group and all they care about is maximizing profit by charging me >$300 for a 1-yr warranty and then call me back.

[This review was collected as part of a promotion.] The performance of the fridge alone results in a 5 star rating. After taking 20 minutes of uploading groceries into it, it goes into high performance mode to reach desired temperature asap. That is impressive to me. The additional technologies are just added value. For example, the automatic door opener. LOOK MA...NO HAND! It looks great and modern.. I have not had any issues fitting pots, large bottles in this large fridge.

[This review was collected as part of a promotion.] Love the new fridge. It has so many drawers and the screen is great for keeping track of everyday things. Haven’t had a single problem with it since we got it 8 months ago. Very roomy, even have a small framed picture of the family inside.

[This review was collected as part of a promotion.] Love the fridge and its features. Big capacity to fit a lot of things. The design is sleek, my kids love the technology. I’m on the shorter side so just a bit hard to grab things on the top rack and far back. Other than that we love our new fridge!

[This review was collected as part of a promotion.] Fridge is very roomy. Love all the drawers, having two options for ice. Water pitcher and bottle filler are great. Best fridge I ever owned. Wife even put a picture frame in it. Not sure what that's all about. But she seems to like it. No issues with it. This replaced a Frigidaire that had been nothing but trouble for 3 years. Like night and day. Enjoy leaving notes and making weekly menu. As well as monitoring our ring cameras.

We do not recommend this refrigerator if you are purchasing it because of the AI family hub with screen and internet connectivity. We are now on our second refrigerator since purchasing it less than three weeks ago. The first one was delivered defective because the screen would not even turn on. We then had to have a replacement delivered, and the replacement’s screen has gone dark within two weeks of having been delivered. Samsung offers this refrigerator in the same configuration without a screen and the opening doors - that might be a less problematic version of this model. However, if the quality control from Samsung is so bad that the screens don’t work it causes me to question their overall quality control. On top of that, they don’t provide a meaningful users manual to help us troubleshoot this problem and I’ve spent time on their website trying to find a user’s manual without success - if it exists then it is hidden somewhere or not otherwise obvious. I am frustrated by this product and the investment.

[This review was collected as part of a promotion.] I bought this refrigerator because it has two cooling zones that are separate. My old refrigerator always froze things on the top shelf since the air from the freezer was pulled into the refrigerator to cool it. All the other features are awesome.