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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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Dec 28, 2025
anonymous
1 out of 5 stars review

Quality is lower

We have bought these for over 20 years. They used to be top quality and same as the name brand. Now they tears anywhere and takes three or more pulls to select a size

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Dec 3, 2025
Jacob
5 out of 5 stars review

Great value and quality

Great quality and I find them just as good as Bounty for WAY less money. These can last over a month for a crazy family of four on the go with little messes happening constantly. This is one of Sam’s Clubs most consistent good deals.

Helpful?37YEP9R6BHPD15390012477
Jun 25, 2023
Ducky
2 out of 5 stars review

Changed?

All of a sudden the paper towels are harder to tear and seem thinner? I hope y'all aren't messing with these. Would like to keep buying them, but will stop if the quality goes down.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback and our apologies for these issues. We would like to find out more product lot code information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Feb 7, 2021
Reviewman18
5 out of 5 stars review

Verified Purchase

Wow, Towels!!

This stuff is great. My wife is very messy and spills things because she is so short but these towels help her out a lot. I also blow my nose with them.

Helpful?37YEP9R6BHPD15390012477
Jan 11, 2026
Oxana
1 out of 5 stars review

Quality down

One sheet used to last to wipe the entire counter, now its half the strong, see through and requires double to do the same job. Product packaging hasn't changed. This is the last time I buy this brand unless the price drops to align with quality.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Oxana, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Feb 15, 2026
anonymous
2 out of 5 stars review

Thinner than they used to be

These paper towels used to be great but now they are very thin and feel like economy paper towels you'd find in a hotel room. I would not recommend them. You'd be better off spending a few extra dollars on Bounty.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 20, 2026
Julisa
1 out of 5 stars review

Flimsy and poor quality

I’m no paper towel snob, but these are poor quality. I have to use at least twice the amount of sheets I would normally, which makes these far less of a bargain. Save your money and get Bounty. It will be cheaper in the long run.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Julisa, So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call

Sep 5, 2025
JOSE
5 out of 5 stars review

These paper towels are comparable to Bounty paper towels although the absorption is lesser than that of Bounty but I love them. They're strong and don't fall apart even if left in the washer. I do recommend these if you want to save some money. Some of the 1 star reviews don't make sense so don't be discouraged by them.

Helpful?37YEP9R6BHPD15390012477
Feb 26, 2026
Jackeline
3 out of 5 stars review

Waste of paper towels.

I don’t mind the paper towels but every single roll comes with this problem. The beginning of each roll, the paper towels aren’t perforated, so when you go to grab 1 sheet, you end up pulling a singular sheet that’s the size of 3-4 sheets. It’s really annoying esp when you spill something and you try to clean it up but then you’re fidgeting with the paper towel dispenser instead. Then a cycle continues of the paper towels being perforated or not throughout the entire roll.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.

Sep 10, 2025
anonymous
1 out of 5 stars review

Horrible fragrance smell!

it seems like these had a slight smell that they tried to cover up with air freshener or they spilled scented cleaner like Fabulosa. That or they are scented at the factory. Never had this issue with Sam's, but the last couple of orders have had fragrance issues. I don't know if the employees are using air fresheners like plug in's which is a violation in any place with food, because it will land on food. I don't know if they just use heavily scented laundry detergent because they don't know how to clean properly? Clean is the absence of smell and fragrance was what they did before they could wash themselves properly. Paper products or products that don't have fragrance, shouldn't have it added because people don't know how to clean.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.