Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

Member photos

  • +161 images
Sort by |
Showing 4,161-4,170 of 27,960 reviews
Jan 12, 2026
Lisa
1 out of 5 stars review

Horrible quality

These use to be the best quality paper towels. The last 3 purchases they are horrible, they are supposed to be quarter sheets, but a few rolls were half sheets and a few rolls weren't even cut at all, it was one continuous roll of towel with no cut at all. And the ones that were quarter sheets won't even tear properly. I will not be purchasing these again until the quality goes back to the way it was.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Lisa. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you

Dec 29, 2025
anonymous
3 out of 5 stars review

Thinner paper??????

We have really liked MM papertowels. We would have given 5 stars BUT lately they are much thinner. What's up with that's Sam's Club? It seemed to be just part of the entire package. We will try them agajn. Please fix the issue!! They have been great and need to remain great!!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Feb 24, 2026
JESSICA
2 out of 5 stars review

Something has changed

We have been buying these for years and they are a great value. Recently though, something has changed. They are now more stiff and scratchy and do not tear as easily. I thought it was just me but my husband also noticed and complained they arnt tearing easily anymore. Hopefully it's just a bad batch and will go back to the softer and easier to tear ones.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. Jessica, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you

Dec 18, 2025
JCJ
1 out of 5 stars review

Severe problem with perforations

As the title says, the perforations have been junk lately. The towels will not tear right and rip rendering the “select a size” feature completely useless. It's so unfortunate because these towels have been wonderful for years. Please fix this problem ASAP!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
TC
2 out of 5 stars review

Good towels but inconsistent roll size

These paper towels are durable and absorbent. I have one complaint – there is a variation in the size of the paper towel holder in the middle. The cardboard part. I purchased these a few weeks ago and they rolled right off of my paper towel holder, I purchased them again and the hole in the middle is too small for them to roll from my paper towel holder. I know it sounds trivial or minor, but you should be able to reach over and snap a paper towel off of the roll and have it roll smoothly. I really wish there would be some quality control around making these consistent every time.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
JS
2 out of 5 stars review

poor quality - disappointed

Member's Mark Select %26 Tear 2-Ply paper towels have changed for the worse lately. I have always loved these paper towels, but they are noticeably thinner. Even my husband said something to me. They are thinner and a different texture. I will be watching for sales on Bounty brand in the future.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 19, 2026
Harold
1 out of 5 stars review

Members Mark is Missing the Mark

Not sure what happened with Members Mark Brand, but lately these haven't torn off properly, they shred into dust when using to clean with, windows, counters, etc. they used to stand up and were thicker, and were comparable to Bounty, now they remind me of the off brand at Walmart.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Harold, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 27, 2026
Amanda
1 out of 5 stars review

ughhh. I'm so irritated with the way my last pack of these won't fit on my Kitchen Aid paper towel holder, been getting these exact paper towels for years without any issues and with the last pack, every roll I've tried will not go on the holder. Super bummed esp considering I just had rotator cuff surgery and down to one arm. I usually end up tearing up half the roll trying to force it on. For $20 this is unacceptable, now I'm gonna be worried for my next purchases.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Amanda, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 3, 2026
Michelle
4 out of 5 stars review

They are thinner than usual...

I have been buying these paper towels for years but this last package is different. These are a lot thinner than they used to be. I may buy one more time just to make sure that this wasn't just a bad batch, but if they are like these, I will go back to name brand.

Helpful?37YEP9R6BHPD15390012477
Feb 20, 2026
JOHN
2 out of 5 stars review

Used to be good, not so much

They used to be fine, but now they must have three year old's in a third world country doing the perforation lines because none of the paper towels tear anymore. Very frustrating, but it is Sam's . As soon as the customers like something, they either get rid of it or change it to something horrible.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your disappointment. Since that's not what we typically hear about our towels, we would appreciate if you would call us at 888-301-0332, so that we may speak with you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.