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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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Jan 15, 2018
Bob327
3 out of 5 stars review

Not as good as Bounty. You get what you pay for

I bought these paper towels to try them out vs Bounty. Weight-wise, a roll of the Member's Mark towels weigh about 5% less than the bounty towels. The Member's Mark towels have 150 sheets per roll vs Bounty's 109 sheets. So that means each MM sheet has 30% less paper in it vs Bounty. With less paper per sheet, the MM towels aren't as strong as Bounty, and they don't absorb as much, either. In many cases, that's ok. They'll do an ok job of soaking up a small spill, or drying your hands. But where I can often use a Bounty towel again and again if I wring it out, the MM towels fall apart after a couple of uses. If you're looking to save money and don't care about whether the paper towels are heavy duty, the MM towels are a fair bargain. Otherwise, you'll be happier with Bounty.

Helpful?37YEP9R6BHPD15390012477
Dec 9, 2024
DD
1 out of 5 stars review

Poor Quality, Use to Be Good

The quality of these paper towels has really gone down hill. They use to be fairly thick and absorbent, and now as soon as the water hits them, they just disintegrate. They are so flimsy now. I sure hate this because the price keeps going up, but the quality has diminished. I will have to find something else. This is one of the main reasons i shopped at Sam's club so, I wouldn't have to be in the stores buying paper towels every week.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Aug 11, 2023
Michelle
1 out of 5 stars review

Terrible

Have been using these paper towels for years. This last batch was horrible. First off, there is no single sheet to tear. They are double sheets that are not perforated all the way through. So not only do you have to use more sheets because there is no single sheet, but they are not perforated all the way through. Hoping this is just one bad batch, but if the next one is the same, I will definitely purchase another brand.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback Michelle. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail and obtain more information. Hope to hear from you.

Feb 10, 2026
TINA
3 out of 5 stars review

Just bought a new batch of these paper towels and im not very happy with them as they seem thinner. Seems like they have thinned the towel out. The ones that I bought 6 months ago were thicker. I could wash dishes with them because they were so thick. Same brand, bring back the thicker paper towel.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Tina, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
Donn
5 out of 5 stars review

Newer towels are superb and very close to Bounty

I've been us MM towels for some time. The quality of my latest or der far surpasses my previous order, this new order is thicker and this product and probably contracts with the lowest bidder, which does not always provide a better product. This latest product far surpasses my previous purchases of the same item. I hope that Sam's club will test this product themselves against previous manufacturers of the same item and continue ot use this current manufacturer. Previously I rated these towels 4-5 stars, but this latest shipment I rate as 5 stars.

Helpful?37YEP9R6BHPD15390012477
Nov 21, 2025
DEB
5 out of 5 stars review

My new go to paper towel

So much cheaper than what I was using and so much better than other store brands. It does the job and even holds up fairly well. Unless you want to use the same paper towel for several times, this one will hold up for cleaning, drying hands, etc. without a lot of lint left behind.

Helpful?37YEP9R6BHPD15390012477
Dec 7, 2025
VICKI
3 out of 5 stars review

I have purchased these for well over 10 years. Have you decreased the quality of these and not the price? It seems like they are way thinner and don't tear well. Why would you try to decieve your loyal customers to make a little more profit? I have to use 2x as many as before. so not a bargain for me. I will be changing brands next time I need paper towels.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Vicki, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 21, 2025
ROBERT
2 out of 5 stars review

Bad Perforations = Wasted Sheets

these have been our go to paper towels for over four years, but the last eight months have seen a huge quality control issue arise. Out of the 150 sheets per roll we now get only 90 - 110, the rest are destroyed in the act of trying to create one 11x6 sheet. The perforations are no longer reliable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning Robert, we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Feb 26, 2026
Jackeline
3 out of 5 stars review

Waste of paper towels.

I don't mind the paper towels but every single roll comes with this problem. The beginning of each roll, the paper towels aren't perforated, so when you go to grab 1 sheet, you end up pulling a singular sheet that's the size of 3-4 sheets. It's really annoying esp when you spill something and you try to clean it up but then you're fidgeting with the paper towel dispenser instead. Then a cycle continues of the paper towels being perforated or not throughout the entire roll.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.

Nov 26, 2025
Cee
2 out of 5 stars review

Not As Good As They Once Were

I used to love Members Mark tear a size paper towels and considered them equal to Kirkland brand. Not anymore. This latest pack seems like had no perforations. You try to pull off a sheet and it tears at random places. Never a half or full sheet. It's been very wasteful. This has happened with every roll in the pack. Not sure if it's a new thing or a manufacturing glitch but it's very frustrating!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!