The El Paso quesadilla maker works great!! It uses the 10-inch soft tortilla shells (which stick out just slightly from the edge of the appliance) to make fairly large quesadillas. It takes about 3 to 5 minutes to make a quesadilla depending on how much/many ingredients you put inside the quesadilla. Obviously, the more ingredients you put inside, the longer it takes to heat/melt the inside. The tortilla shells are evenly browned on both the top and bottom and they come out just the right amount of crunchiness. As for the appliance itself, it was well designed. It has a large handle (in the shape of a chili pepper) to make opening the lid easy and has rubber non-slip feet which does a great job of keeping the appliance from moving around on the counter top when you are working with it. And, just in case you were wondering, the outside top of the lid only gets slightly warm so you don't have to worry about burning yourself when you are opening/closing the lid. About the only thing that I didn't like (and this is very minor) is that the latch that holds the lid down isn't spring loaded. So, once the lid is closed, you have to use a finger to push the latch over the protrusion at the bottom to keep the lid closed and compressing the quesadilla. When the quesadilla is cooked/ready you unlatch the lid and open it and use a non-metal spatula to easily remove the quesadilla (due to the non-stick coating) and transfer it to a plate. I use a pizza cutter to separate the quesadillas since the appliance only makes indentations in the tortilla shells to seal the quesadillas into pizza-shaped sections. So you use theses indentations as a guide as to where to cut. You'll definitely be pleased with the El Paso quesadilla maker if you decide to buy one. As a side note, they aren't available locally (Buffalo, NY) at Walmart (or any other store) so I ordered it online and had it shipped to my nearest Walmart store for free. It took about five days from when I ordered it for the item to come in and be available for pick up.