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Member ratings & reviews for
COTTONELLE CLEAN CAR 36 PACK
4.5 out of 5 stars
stars2,278 ratings2,199 reviews
  1. 5 stars71% (1,626)
  2. 4 stars18% (409)
  3. 3 stars6% (129)
  4. 2 stars2% (49)
  5. 1 star3% (65)

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Showing 41-50 of 2,199 reviews
Aug 5, 2018
Duke Lsvery
1 out of 5 stars review

This new clean "wave" is a total wipeout/DISASTER!

OMG. If it ain't broke, don't fix it. WHY did you mess with success? This new "clean wave" doesn't offer the same cleaning "friction" as the old wave, and even worse, the paper itself is much more fragile and breaks apart immediately! If you don't change back, or offer the "classic" version as an option I'm going to have to look for another brand. I have two words to for the "the powers that be": NEW COKE. How did that turn out? -A very disappointed and soon-to-be-former customer

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

When we updated our Cottonelle Ultra CleanCare toilet paper with the addition of our Wavy CleanRipple texture, we would’ve hoped you felt cleaner and more confident than before. We’re here to listen to your feedback and help. Please share some details about what you’re seeing with our team at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT). Thank you!

Jul 16, 2018
Sorrowful
1 out of 5 stars review

Tsunami of terribleness

I have been a loyal purchaser of ultra clean for many many years. A couple of months ago I opened a new package to find the texture in ripple format. They were so terrible we disposed of them. I thought it was a fluke as when I returned to the store I was able to buy the original style. Much to my dismay it was not a fluke. Everything is now wavy. This product is terrible and I urge you to return to the 'original formula'. You have lost a loyal custlmer.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand Team

We're disappointed to hear this, and we can assure you we never intended to upset loyal consumers like you with the change of ripple in this tp. The change to a wavy ripple has allowed us to optimize the balance of strength and softness of our products. Your feedback is extremely valuable to us and we would like to learn more from you. Please call us at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Jun 5, 2018
Johnny On The Spot
1 out of 5 stars review

The New Wavy Ripple

Hate the new wavy ripple cosmetically. The straight lines were a much nicer, cleaner look. That was one of the reasons I used it in the first place, it wasn't fancy. It's toilet paper! No need to get get creative or re-invent the wheel! Simple is always better. After fifty years, I switched brands.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

Hi there and thank you for always being a loyal fan! We always want you to be getting a better clean with our wavy ripples on Cottonelle Ultra CleanCare TP and appreciate your recent feedback. So we can learn more about what you are experiencing and help, please connect with us online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 7:30am - 7pm CT). We hope to talk with you soon!

Feb 11, 2025
nerdy___katie_6543
5 out of 5 stars review

A soft absorbent toilet paper!

[This review was collected as part of a promotion.] The cottonelle toilet paper is a nice quality toilet paper, the rolls are pretty big in size and soft, I like how thick the paper is, It absorbs quick and nice. I've noticed it doesn't take as much toilet paper to give me that clean feeling.

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Feb 12, 2025
andreas928a_1779
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Super soft toilet paper that has a wavy texture. Easy to pull apart and seems to do the job. I am in love with the softness and at the absorbent sheets. I would 100% purchase again and highly recommend!

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Jul 1, 2018
JLB2112
1 out of 5 stars review

New “Wave” design doesn't work for me

I do not like the new wave design. It feels flat, with less texture and doesn't have that pillow softness if the ripples paper. My husband is very particular about his TP, Cottenelle Blue has been his ONLY TP since it launched. I even had to send him packages of your TP while he was deployed. It was just a great product. Sorry but the new wave doesn't compare. I'll be looking at other brands.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

We redesigned our toilet paper so that the waves would wipe away even more messes than ever before. Before you go, we’d like to hear more about what happened and your family’s experience. Please consider taking a moment to chat with our team at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT). Thank you, JLB2112!

Apr 5, 2017
cradar
4 out of 5 stars review

Great for a maintance wipe too!

Over the years, I've used many types of paper to clean myself after a healthy dump. From the fancier pleated, triple ply medicated, to the simple "you better wad it up or your gonna end up with stink finger, are you sure this isn't sandpaper?" cheap stuff. Cottonelle is my brand of choice. No, it's not like wiping yourself clean with the wings of an angel, but it's close. It is really amazing the science that goes into toilet paper. You would think that the whole industry would have peeked decades ago. I mean, how many times can toilet paper be reinvented? Really, as long as it doesn't tear in the middle of the job, or there aren't large chunks of bark in it, what more can you ask it to do? Cottonelle says plenty more. Well done guys, I didn't know I needed aloe in my TP until you came along. Clean ripple technology? Outstanding, sign me up! I deducted one star because it blocked up my toilet once, but if I'm being honest, that was probably my own fault for not "preflushing". And remember, every day someone out there takes the biggest dump on the planet and doesn't even know it and Cottonelle will be ready to clean it up.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

CleanRipple Texture to remove more and keep you clean and confident!

Apr 16, 2025
aditii2_9394
5 out of 5 stars review

Soft and Thick

[This review was collected as part of a promotion.] This toilet paper is extremely soft, effective (thanks to its overall textured surface), and thick. I find it to be gentle on the body and thick enough to have an overall longer lasting roll! It doesn't pill like lower quality rolls which is an added plus. I find it to be perfect for the job, would recommend to anyone searching for an effective roll.

Review from influenster.com
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Jul 5, 2015
Tina
1 out of 5 stars review

AWFUL!!!

We have been loyal customers for many, many years. The new "Clean Ripple" is AWFUL!!! Three main disappointments with this ?Clean Ripple?: 1. The rolls are smaller 2. It rips easily, not at all durable 3. It leaves a white residue?tiny pieces of lint everywhere?it is awful! If Cottonelle does not fix this problem we will be switching brands.

Review from cottonelle.com
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reply from Family Care

Hi, Tina. We appreciate you taking the time to provide us with your feedback. We also thank you for being such a loyal consumer of Cottonelle TP. As you have noticed, we did reduce the rolls slightly in order to help us further invest in the Cottonelle brand. There haven't been any other recent changes to our Cottonelle Clean Care TP that would compromise the durability of our toilet paper. Since what you have described is not a typical for our consumers, we would like the opportunity to learn more. When you have the time, please reach out to our Customer Care team here, https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday, 8am - 4pm CT). We want to make sure that we keep you as a member of our Cottonelle family. An additional alternative that might be of interest to you would be to try our Cottonelle Ultra Comfort Care TP. Since it's a 2-ply toilet paper it may provide the added durability you're looking for. Thanks!

Apr 11, 2020
KatSFL
5 out of 5 stars review

Cottonelle..Where Are You...

I really love the Mega rolls of Ultra CleanCare toilet paper.. If only I can find it. Since COVID-19 hit, shelves are empty EVERYDAY!. It you are working 24-7 and supplying stores as commercial states, then why isn't there any, no matter what style or the brand for that matter anywhere? SUGGESTION? Skip the middle-man, sell direct to consumers. We would be forever grateful. It would benefit you by keeping your loyal customers and gaining new ones for sure and benefit consumers (me) from having to keep entering these Covid-19 virus infected stores for nothing each and every day. Thank you.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694