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Member ratings & reviews for
COTTONELLE CLEAN CAR 36 PACK
4.5 out of 5 stars
stars2,278 ratings2,199 reviews
  1. 5 stars71% (1,626)
  2. 4 stars18% (409)
  3. 3 stars6% (129)
  4. 2 stars2% (49)
  5. 1 star3% (65)

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Showing 31-40 of 2,199 reviews
Jul 20, 2018
Sad Panda
1 out of 5 stars review

You Shouldn't Fix Something Isn't Broken

I have been a huge fan of cottonelle for years, it was the only toilet tissue I would purchase because I HATE lint, and Cottonelle never used to leave lint behind. The New Wave Ripple is HORRIBLE. I am now on the hunt for new tissue and will not be finishing this package. I am so sad - as it took me many attempts to find the perfect TP (Old Version of Cottonelle) and now I have to start that process over again.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

We’re sad the updates to our Cottonelle Ultra toilet paper has you feeling this way. The redesign to add the Wavy CleanRipple Texture was done to keep you even cleaner than before, but we’re disappointed to learn about the lint that was left behind. Please take a moment to work with our team & allowing us to help by reaching us at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT). Thank you.

Apr 7, 2025
aprilb90_6479
2 out of 5 stars review

Buy if you like rough, strong toilet paper

[This review was collected as part of a promotion.] The look of the toilet paper makes you think that it's soft and it's not. It was pretty rough. I didn't like the texture of the toilet paper at all. Their wipes are amazing. The toilet paper, not so much. It clogs your toilet if you use too much

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
reply from social media team

We're sad to hear about your experience. Quality is important to us, and we can assure you this isn't what we'd expect. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423FSGLc so that we can learn more and try to help. Thank you.

May 5, 2018
LASang
2 out of 5 stars review

Allergic reaction! What changed?

I can't use other toilet paper, my skin reacts. I've used (blue package) Cottonelle for years and swore by it! Now Ripples are Waves and I'm reacting to it?!? What changed beyond the pattern? I was a very happy customer and now I'm scrambling to find a new toilet paper. Tell me what changed so I can try to avoid it in my search. I want to be a loyal customer, but I physically can't! (And I've tried the other colored packages, can't use those either.)

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

Hi there - We haven't made any recent changes that would effect the feel of these sheets. Since irritation can happen for various reasons, we would like to learn more. When you can, please reach out to us online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 7:30am - 7pm CT). Have a great day!

Sep 9, 2018
Ruthie
1 out of 5 stars review

Please listen to your customers!

I see so many other customers who vastly preferred "clean ripple" to the new wavy product.... And yet all the comments are "try it you'll like it." Well, I have tried it and I do not like it at all! Please bring back the product that so many of us liked so much. I am always a careful shopper, but I was willing to pay more for "clean ripple" Cottonelle. If all I can find, however, is wavy - then I, too, will permanently stop purchasing Cottonelle.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand

We value your feedback, Ruthie and are glad you took the time to leave us a review. We'd like an opportunity to speak with you about your comments so we can learn more. When you have a moment, please reach out at https://www.cottonelle.com/contact-us or by phone: 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm Central Time). We look forward to hearing from you! Thank you!

Feb 17, 2025
jessicak362_6753
5 out of 5 stars review

My household's paper of choice!

[This review was collected as part of a promotion.] This is a great toilet paper and I'll tell you why…it is thick and absorbent yet still soft to the touch. Doesn't cause irritation and holds together well without leaving anything behind. This is the new paper of choice for my household.

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Feb 20, 2025
elizabethd384_8500
4 out of 5 stars review

Acceptable toilet paper

[This review was collected as part of a promotion.] Cottonelle is a pretty good toilet paper brand on its own but Cottonelle Ultra Clean toilet paper really steps their game. This toilet paper is fragrance and dye free. It's 3X thicker and stronger than regular toilet paper and has strong cleaning ripples. After trying it out, I did notice some lint left behind on my under where, which is not something I want. All in all, it's good toilet paper and will do in a pinch.

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Jul 16, 2018
Sorrowful
1 out of 5 stars review

Tsunami of terribleness

I have been a loyal purchaser of ultra clean for many many years. A couple of months ago I opened a new package to find the texture in ripple format. They were so terrible we disposed of them. I thought it was a fluke as when I returned to the store I was able to buy the original style. Much to my dismay it was not a fluke. Everything is now wavy. This product is terrible and I urge you to return to the 'original formula'. You have lost a loyal custlmer.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Cottonelle Brand Team

We're disappointed to hear this, and we can assure you we never intended to upset loyal consumers like you with the change of ripple in this tp. The change to a wavy ripple has allowed us to optimize the balance of strength and softness of our products. Your feedback is extremely valuable to us and we would like to learn more from you. Please call us at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Feb 24, 2025
k_shabaam_4082
5 out of 5 stars review

Soft on my tush

[This review was collected as part of a promotion.] I really liked this toilet paper. It felt very durable and was very soft. I feel like I didn't have to use as much as I normally do when using my normal brand. I would purchase this product if it were on sale but I don't think I would make the switch just because of my budget.

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Apr 20, 2025
jonathanb73_5693
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Got this toilet paper from influencer to try and I can say it's very soft and works great you get a good bit on each roll I would definitely recommend this to anyone trying to get a good toilet paper that is strong soft and works great definitely worth the money

Review from influenster.com
Helpful?3G8R2OX2IDHI15320352694
Jul 5, 2015
Tina
1 out of 5 stars review

AWFUL!!!

We have been loyal customers for many, many years. The new "Clean Ripple" is AWFUL!!! Three main disappointments with this ?Clean Ripple?: 1. The rolls are smaller 2. It rips easily, not at all durable 3. It leaves a white residue?tiny pieces of lint everywhere?it is awful! If Cottonelle does not fix this problem we will be switching brands.

Review from cottonelle.com
Helpful?3G8R2OX2IDHI15320352694
reply from Family Care

Hi, Tina. We appreciate you taking the time to provide us with your feedback. We also thank you for being such a loyal consumer of Cottonelle TP. As you have noticed, we did reduce the rolls slightly in order to help us further invest in the Cottonelle brand. There haven't been any other recent changes to our Cottonelle Clean Care TP that would compromise the durability of our toilet paper. Since what you have described is not a typical for our consumers, we would like the opportunity to learn more. When you have the time, please reach out to our Customer Care team here, https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday, 8am - 4pm CT). We want to make sure that we keep you as a member of our Cottonelle family. An additional alternative that might be of interest to you would be to try our Cottonelle Ultra Comfort Care TP. Since it's a 2-ply toilet paper it may provide the added durability you're looking for. Thanks!