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Customer reviews for Imodium Anti-Diarrheal Softgels 24 ct. for
Imodium Anti-Diarrheal Softgels 24 ct.
3.8 out of 5 stars
stars189 ratings189 reviews
  1. 5 stars48% (91)
  2. 4 stars20% (37)
  3. 3 stars12% (22)
  4. 2 stars5% (10)
  5. 1 star15% (29)

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Showing 51-60 of 189 reviews
Jan 3, 2022
HalfFast
2 out of 5 stars review

Great product... worst packaging ever

I have used Imodium for years but will not drop another dime on this or an other Imodium product. I am, now, older and have arthritis in my hands. Unless one carries around a pair of scissors, it is absolutely impossible to open these little plastic packs with arthritis. I am sure there are other companies who still package the caplets and softgels in a bottle and I will purchase that product.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

Hi there! We're sorry to hear about this, and we'd like to learn more. Please give us a call at 1-800-962-5357, M-F from 9am-5:30pm ET. We look forward to hearing from you!

Dec 19, 2018
Grandog
5 out of 5 stars review

Excellent product, but....

It works reliably, but the package is designed to obstruct access. Need a very sharp knife or scissors to release the soft gel. Are they so dangerous that they are in effect in a vault? Wish they were loose in a bottle. Aged fingers have a hard time! Use often due to medication side effect—3 times/week usually.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Jul 4, 2024
Gcfxt
4 out of 5 stars review

Poor packaging

It appears that most complaints are about the packaging and I will add my review to that complaint. Even though the packaging has been complained about for many years, there has not been any effort to make it easier to open the soft gels. Needed scissors to get the soft gels.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-962-5357. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jan 2, 2024
Judy56
5 out of 5 stars review

Terrible packaging

I love Imodium for my bowel issues but your packaging for the siftgels and caplets is terrible. Why isn't it available in bottles as it used to be? Those bluster packs are horrible. The one with the supposed slit to "tear here" can only be done with a scissors because the solution is almost non existent. Now where am I going to get scissors when I am out socializing or shopping. The other type where you have "bend back" the indicated corner? The corner often tears comes completely off and you are left needing a scissors again. Maybe you should read reviews on this packaging on various websites. This is more than a common complaint. The majority of people who use your product gave the same complaint. Wise up, people before you start to lose more customers. Put the pills in a recyclable bottle.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Nov 9, 2016
GreatProduct
5 out of 5 stars review

Works Well and Quickly

"Fast acting" is the best description of Imodium, in any form. Plus, if not disease-related, one dose tends to do the job, so it's economical. If one or two doses don't do the trick then you'd best get to the doctor because something serious may be going on.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Jul 28, 2019
teekay
1 out of 5 stars review

Your packaging sucks

I can't believe you are still selling these with the awful packets. Any company that is this out of touch with the customer and does this horrible on picking a packaging design can't be trusted to make a quality product. Beside that Kaopectate works better.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Mar 12, 2022
mermer
1 out of 5 stars review

Unfortunately will have to stop buying

The packaging doesn't allow easy access to the med. I have to cut the foil because the slit isn't cleanly cut into the foil. The product works well but so do others with easier access. It used to be sold in bottles. Bottles should still be an option.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

We're sorry to hear you're having trouble with our blister packs and want to help. Please call us at 1-800-962-5357 M-F 9 am-5:30 pm ET. Thank you!

Oct 21, 2016
RELIEF
5 out of 5 stars review

Imodium soft gels

I used to buy store brand until I tried these, I now will ONLY use the "REAL ONE"! There really is a big difference. The gel form of any medication I have found works better, and the Imodium brand seems to be more gentle then others. I won't go back!

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Apr 2, 2018
Brian
5 out of 5 stars review

Great product, but TERRIBLY hard to open.

Yeah, I've been taking your product for years. Works like magic, but as everyone else writes it's extremely difficult to get the pills out of the packaging. Question: are the NEW soft gels available in every state since I haven't seen them on the market here in Pittsburgh. Please let me know.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Service

Hey Brian, sorry to hear our packaging is giving you a hard time, we wouldn't expect that. We'd like to hear more about your experience using our products, give us call at 1-800-962-5357, we're here Monday - Friday from 9:00am to 5:30pm ET. When we're on the phone we can also help you locate the softgels near you, as they are available in Pittsburgh. We look forward to hearing from you!

Jul 6, 2017
Quixote
5 out of 5 stars review

Travel Companion

I got very sick from some seafood or something travelling in southern Spain. A friend who is a nurse had some of these- I took one dose and began to get better within hours, after having been sick for two days. These will be in my travel kit from now on!

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115